About James Bawa

Transformational change CEO in a diverse range of financial & property organisations. Most recently responsible for establishing a Fin-Tech disrupter to revolutionise the UK conveyancing settlements/disbursements system by offering an online portal to securely speed up the house buying process. Secured a full challenger bank licence and established an omni-channel digital and secure cloud-based bank. Recognised charismatic transformative leadership style with genuine compassion for people, culture and values while delivering exceptional financial performance. • Wide regulatory and business experience encompassing: Building societies, banks, life companies, Fin-Tech disrupter, call centres, regulatory panels and international conglomerate with diverse market verticals. • Established new Fin-Tech disrupter & challenger bank with latest cloud-based operations and cyber security • Set-up and attained full regulatory banking licence • Introduced direct digital marketing strategy reducing acquisition costs by 50% • Changed society culture, reducing FTE by 40% while increasing employee engagement and improving member advocacy to 98% • Modernised business operations using the latest AI, agile software integration, and security technologies whilst addressing distribution, union and corporate governance issues • Transformed lending policy from pricing to niche criteria model within 6 months • Doubled sales conversion from 15% to 30% with no change to pricing • Managed 6 mergers and acquisitions of life and distribution businesses • Winner of 'Best Local Building Society' for 3 consecutive years Extensive Regulatory knowledge and experience gained over 12 years sitting on two Regulatory committees at the FSA and more latterly FCA .