Shield and LeapXpert Survey Report Highlights WhatsApp and Messaging Channels Remain Biggest Threat to Bank Risk Management Despite Massive Fines
July 12 2023
Shield, solving communication compliance for financial institutions, and LeapXpert, the responsible business communication pioneer, partnered to release findings today that show only half of financial institutions (51%) are monitoring employee communications over WhatsApp. Even fewer institutions capture SMS, iMessage, LINE, WeChat, Telegram, and Signal, despite heavy fines issued by US regulators for failing to limit employees using messaging apps on their mobile devices.