About Donald Kossmann

The payments industry has spent decades waging war on fraud. But according to Chargebacks911, a global leader in dispute resolution and chargeback prevention, data shows merchants are losing more money and goodwill to false declines than to fraud itself. The findings, drawn from the company’s Cardholder Dispute Index and Chargeback Stats, highlight how blunt fraud filters are quietly eroding revenue, trust, and loyalty at a staggering rate.

Chargebacks911 announced Tuesday the appointment of Donald Kossmann as its new Chief Technology Officer (CTO)