About Carolyn Homberger

Carolyn Homberger helps organizations and teams achieve more than they thought possible. Together, we set a clear vision and priorities, align resources and engage the full team to exceed performance targets. Throughout her career, She has navigated messy, complex challenges, collaborating internally and across the industry to drive positive change through mergers, acquisitions, divestitures and restructurings. As a strategic leader with global Operations, Finance, Sales and Risk Management experience, she become a “go-to” resource for C-Suite leaders, Board members and business owners to develop innovative, enterprise solutions. Below are highlights of her career accomplishments and specialties: • Led the COVID-19 crisis management team for ACI leveraging ‘novel risk management’ best practices resulting in a safety response that was recognized by employees and customers. Served as Chair of the COVID-19 Task Force for the American Transaction Processors Coalition. • Implemented new growth channels including a strategic partnership team and inside sales channels yielding increases in revenue and sales force effectiveness. • Spearheaded the transition from ‘on-prem’ to cloud for ACI On Demand, which included go-to-market planning, operating processes, harmonizing across multiple acquisitions, and establishing financial and operating metrics. • Established a company-wide customer experience program and built a premium customer support business converting periodic services revenues to annual recurring revenues. • Pioneered a senior leadership development program for high-potential performers and founded ACI’s Women’s Initiative, which enabled a retention and growth strategy for the firm. • Recognized by PaymentsSource for being “One of the Most Influential Women in Payments” • Received 'Digital Game Changer and ‘Forty Under 40’ recognition from the Electronic Transactions Association for being Carolyn Homberger's Specialties: Global Experience | Growth Strategy | Business Transformation | Re-Engineering | Organizational Expansion | Technology | Cloud Computing | Information Security | Financial Planning | Financial Technology & Payments | P&L Management | Operations | Customer Experience | Service Delivery | Sales | Business Development | Risk Management | Compliance | Privacy | Program Management | Procurement | Crisis Management | Cross-Functional Team Leadership | Board Advisor | Business Owner