PayJunction Launches AI-Driven Voice Payments Powered by Twilio

PayJunction Voice Payments, powered by Twilio, opens up a new era of voice-enabled, AI-driven business transactions. Customers can make safe, conversational payments over the phone or with smart assistants using this voice-enabled payment system. This makes things easier while keeping business-level security. Through this integration, PayJunction merchants can now deploy AI-driven Interactive Voice Response (IVR) solutions that securely process payments over the phone and eliminate manual processes, saving time and money.

“Merging Twilio’s innovative, customized experiences with PayJunction’s robust payment technology will equip businesses with the tools to quickly scale their phone payment operations without increasing PCI scope,” said Randy Modos, President at PayJunction. “Outsourcing phone payments often means higher costs and less control over customer interactions. With the Twilio and PayJunction integration, businesses gain access to a robust feature set and tailored pricing that aligns with their specific needs.”

PayJunction is giving merchants a seamless, AI-powered payment experience that combines security with user-friendly automation by working with Twilio.

Manual payment processing over the phone is prone to errors and consumes valuable staff time, disrupting workflows and decreasing customer satisfaction. By leveraging secure, AI-driven IVR solutions, PayJunction’s Twilio connection reduces errors and frees up staff for higher-value tasks. With the elimination of manual processes, businesses can significantly lower customer wait times and increase order capacity. Research shows that customer satisfaction increases by more than 1.6 times if their wait time is shorter than expected, underscoring the tangible impact of this solution.

In addition to businesses, Independent Software Vendors (ISVs) can now leverage Twilio and PayJunction’s No-code Payments Integration^® to create a payment experience that meets their customers’ unique needs without redirecting significant development resources. When utilized together, ISVs can stay focused on developing proprietary software features and deliver revenue-generating payment functionality.

This announcement continues a busy start to 2025 for PayJunction, coming on the heels of its integration with Zapier to enable businesses to create custom, scalable workflow automations.

With the launch of PayJunction Voice Payments, the company, which uses Twilio’s technology, is helping businesses switch to smart, voice-enabled payment systems that make transactions easier and improve the customer experience.

For more information on PayJunction’s Twilio connection and its potential for your business, visit payjunction.com/twilio-integration.