Nexi and Planet Partner to Provide a Superior Payment Experience in Hospitality

Nexi Group, the European PayTech, and Planet, a leading global provider of integrated payments and technology solutions for retail and hospitality customers, have signed a letter of intent to enter a strategic partnership.

This will see the two businesses come together as partners to provide integrated digital payments solutions, with a specific focus on the hospitality sector.

The partnership will leverage the best capabilities of both parties, combining Nexi’s pan-European expertise and local footprint – including best-in-class acquiring, omni-acceptance for local schemes and alternative payment methods, and digital customer operations – with Planet’s vertical focus and capabilities – from acceptance technology to enabling platforms integration and dynamic currency conversion capabilities.

This will create a set of best-in-class co-branded solutions, designed to provide flexible customer journeys and improve merchant conversion rates.

Roberto Catanzaro, Chief Business Officer, Merchant Solutions at Nexi Group comments: “For Nexi, the hospitality sector is a strategic one. We currently see great opportunity to advance digitalization in the space, leveraging digital payments and value-added services to enhance both customer and merchant experiences.

Hospitality is a highly specialized vertical with a dynamic ecosystem of enabling platforms. Merchants are increasingly seeking a unified, “one-stop-shop” experience and exceptional customer service. Together with Planet, we can offer best-in-class solutions, combining our local presence, customer service and local payment method acceptance with Planet’s leading omni-channel and platform integrations.”

Colin Close, Chief Commercial Officer at Planet adds: “Guests today expect everything to be faster, easier, and more personalised. We serve world-leading hospitality brands who trust our tailored technology to transform their guest experiences and business operations. Partnering with Nexi enables us to further enhance the consumer payment experience, adapting to local needs while gradually introducing more value-added features that consumers love.”

Nexi and Planet will start rolling out the joint offering first in the Nordics, with plans to expand the rollout to Italy and additional regions across Europe.