NatWest Formally Appoints PEXA to Set a Path to Digital Property Transactions

The NatWest PEXA partnership will change the way digital remortgage services work in the UK. By the middle of 2026, NatWest will start doing remortgage deals on the PEXA platform. This will help property transactions go faster and be more open. This digital remortgage collaboration is a big step towards modernising property conveyancing in the UK.

NatWest conducted 12.6% of all mortgages in the UK market in 2024 and expanded its reach further in 2025 following its acquisition of Metro Bank’s residential mortgage book last year.  Participating on PEXA’s Platform will be a significant step in assisting NatWest with increased speed and certainty for digital remortgage and Sale and Purchase transactions to homeowners, as it looks to drive efficiency, and greater transparency to provide best outcomes for its customers. The news is the next step on the bank’s journey with PEXA, having initially formed a strategic partnership in April 2024 to explore the Platform’s capabilities.

This is a key milestone ahead of PEXA’s launch of its broader Sale and Purchase solution in the Autumn which will enable it to serve over 70% of property transaction types in England and Wales.

 The announcement follows PEXA’s significant progress over the first half of 2025. It has recently secured FCA authorisation as a payment institution, which also allows it to act as a Third Party Managed Account (TPMA) provider to law firms and conveyancers and has already delivered the UK’s first digital sale and purchase transaction as part of a trial phase. The remortgage proposition has also continued to generate momentum, having supported over £100m in transactions since its launch.

Barry Connolly, MD Home Buying & Ownership at NatWest, said the technology would help the bank simplify these experiences for NatWest customers: “We always place our customers at the centre of everything we do. Growing our business can only be successful if we are anticipating and meeting our customers’ needs.

To do this, we use data and technology to make property transactions and re-mortgage processes more efficient.  The PEXA Platform will help to reduce the administrative burden and reduce the risk of fraud.  This partnership will also accelerate processes through the automatic sharing of data between parties. We look forward to seeing the results.”

Joe Pepper, UK CEO of PEXA, added: “Our goal has always been simple – collaborate with the industry to make transacting property in the UK more seamless, more certain and more secure. In doing so, we know we will deliver better outcomes for lenders, conveyancers and consumers alike. It is a pivotal moment in our mission for a lender the size of NatWest to see the potential benefits PEXA brings its customers and commit to adopting our Platform to support its remortgage transactions. It would not have been possible without the fervent commitment of Barry and his team, and we’re excited to work them going forward to deliver the best possible results.

“We see this as an important milestone for the broader property market as we demonstrate the value of PEXA’s proposition at scale. Building on the momentum established through our work with Shawbrook Bank and Hinckley and Rugby Building Society to date, Autumn 2025 is set to be even more critical for our business and in the wider industry as we launch our new Sale & Purchase solution.”

With the NatWest PEXA partnership, both firms aim to streamline property transactions for UK homeowners—setting a new standard in digital remortgage innovation.