Stephane’s appointment is subject to regulatory approval.
With Lloyd’s Stephane Flaquet set to lead operations, the Corporation wants to scale innovation throughout its global insurance ecosystem and improve service delivery.
Breaking News
Lloyd’s Appoints Stephane Flaquet as Chief Operating Officer
Lloyd’s Stephane Flaquet has been appointed Chief Operating Officer, effective 1 September 2025. With the appointment, Lloyd’s brings in a seasoned executive to manage market resilience initiatives, technology delivery, and operations strategy.
In his role, Stephane will lead the Operations function to deliver services to the market and Corporation and deliver Lloyd’s operations strategy, including managing the technology, data and change portfolio. He will also lead the Corporation’s work on the operational resilience of the market infrastructure and all Blueprint Two related activity.
Stephane has 30 years’ experience of building and leading high-performing teams while delivering complex change and driving profitable growth across international markets. He joins Lloyd’s from Hiscox, where he held a number of roles since joining in 2010, most recently Group Chief Operations and Technology Officer. Before Hiscox, he held senior roles at American International Group (AIG) and Capital One.
Stephane replaces George Marcotte who has been Interim Chief Operating Officer since September 2024.
“After a thorough search I am confident that Stephane is the right person to lead Lloyd’s Operations function and execute the operations strategy. Stephane’s experience will be integral to delivering operational excellence, flexibility and scalability to the Corporation and the market. This will drive efficiencies and modern working practices to meet the challenges of our evolving insurance market. I look forward to having him in my team.
“I’d like to thank George Marcotte for his leadership, expertise and insight which have been invaluable in helping us work towards delivering our strategic goals and I wish him every success as he returns to Accenture. Patrick Tiernan, Lloyd’s Chief Executive
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