Candescent Appoints John Garvey as Chief Operating Officer to Drive Delivery Excellence

Candescent, the leading cloud-based digital banking solutions provider for U.S. financial institutions, announced that John Garvey has been named Chief Operating Officer to execute upon the company’s strategic priorities and lead the operations team, which is dedicated to delivering elevated experiences to Candescent’s 1,300 bank and credit union customers. In addition, Peter Gray has been appointed Vice President of Professional Services and Delivery, further supporting the company’s operational and customer success.

Garvey brings more than 30 years of experience in advising and managing global financial institutions, professional services teams and technology organizations, with deep expertise across strategy, operations, technology and risk. Prior to joining Candescent, Garvey served as global leader of PwC’s financial services industry vertical, a practice of more than 60,000 professionals generating $14 billion in annual revenue. He previously held positions as COO of Instinet, the world’s third largest stock exchange at the time, and CEO of Cybertrust, a cybersecurity managed services provider later sold to Verizon.

“Candescent is uniquely positioned to meet the full range of financial institutions’ digital banking needs, setting us apart in the market. I’m thrilled to be part of this dynamic team, supporting our ongoing momentum and helping banks and credit unions across the country differentiate and compete,” said Garvey. “As COO, I look forward to driving operational excellence and ensuring we deliver exceptional value and customer experience.”

Gray, a critical member of Garvey’s team, comes to Candescent with deep operational leadership experience in the technology and financial services sectors. He most recently served as VP of Implementations at Transit Technologies, where he led and rapidly scaled implementation teams and operations. Prior to that, Gray was SVP of Digital Solutions at Fiserv, where he led implementation teams supporting banks and credit unions. He has also held senior leadership roles at Alkami Technology, ACI Worldwide, S1 and Metavante. Across these roles, Gray has successfully managed a number of multi-million-dollar transformation projects with banking clients in the U.S. and globally.

“John has a proven track record of success in empowering financial services and technology organizations to realize their strategic goals and succeed; he has already proven to bring significant value to our team and client base,” said Brendan Tansill, CEO of Candescent. “Likewise, Peter is a trusted leader in structuring and scaling high-performance services teams, leading mission-critical client programs and delivering measurable business value. These two key additions to our leadership team will help us deepen our partnerships with leading banks and credit unions to modernize their infrastructure, strengthen customer experiences and growth, and future-proof their organizations.”