The Midcounties Co-operative Launches New Online Portal to Help Members Manage Their Investments in the Society

Midcounties Co-operative Member Investment Portal is now live, marking a major digital step in giving members secure online access to manage their savings. This digital investment platform, made with Mutual Vision, shows that Midcounties is dedicated to fairness and transparency in ethical finance.

Developed in partnership with Mutual Vision, specialists in creating core banking technology solutions, the platform offers a secure, user-friendly and convenient experience for members to view and manage their investments online for the first time. Previously, investments were managed manually via bank transfers or forms submitted by post or email. 

The Member Investment Portal is a digital transformation for the Midcounties Co-operative which doesn’t only make it easier for members but is more efficient process for colleagues to manage internally. 

Members can invest through a standard share account, opened automatically upon joining the Society, or choose fixed-term investments.

As a co-operative, The Midcounties reinvests members’ funds to drive long-term community benefit, from building new trading sites and expanding services to improving energy efficiency and reducing carbon emissions.

Last year, the Society achieved its highest-ever level of member equity, with the new Member Investment Platform helping to reach even more members. 

Jacob Isherwood, chief information officer at The Midcounties Co-operative, said: “As a Co-operative we look after member’s money to help invest in the Society and doing good for their communities. We wanted to choose a savings platform that would ensure we keep their money secure while improving how we manage and monitor their investments.

“Mutual Vision have been a fantastic partner for us as not only did their technology support our requirements well, but they’ve also adapted to support the additional needs of a co-operative. It’s also a bonus that their support of many existing mutual customers aligns with our values. 

“We’ve worked collaboratively with the team at Mutual Vision to get the system live and hope our members enjoy the ability to see their investments and how they’re performing online.” 

Tim Bowen, CEO of Mutual Vision said: “Mutual Vision (MV) are delighted that The Midcounties Co-operative (TMC) have gone live with MV’s Core and Online Banking platform. We fully replaced TMC’s existing core banking system and delivered a new online banking solution. Prior to going live, TMC processed customers by phone, post, or cheque. This digital transformation for member need is a rare success story of a tech company migrating their core with a full data migration in 13 months. 

“Our approach is fast, flexible, and above all practical. It also gives TMC access to future innovation in the form of MV’s new solutions such as MV Engage.”

The Member Investment Portal is available exclusively to The Midcounties Co-operative members and reflects the Society’s continued commitment to digital innovation that enables ethical finance, strengthens community ownership, and helps build a fairer future for all.

With the launch of the Midcounties Co-operative Member Investment Portal, the Society is continues its journey towards ethical finance, which combines digital access with cooperative values.