EY announces strategic alliance with SymphonyAI to help digitally transform organizations with generative AI-enabled retail and financial services platforms

The EY organization has announced an alliance between SymphonyAI LLC (SymphonyAI), a leader in high-value enterprise AI software as a service (SaaS), and Ernst & Young LLP (EY US), to help organizations tap the power of AI to transform processes and operations. This strategic relationship brings enterprises predictive and generative AI software implementation at scale to improve efficiency and business performance.

The EY-SymphonyAI Alliance will focus on financial crime prevention and regulatory compliance, which is a rising concern for large financial customers as fraudsters grow increasingly sophisticated in conducting fraudulent transactions, evasion of sanctions and money laundering. Complementing the SymphonyAI Sensa-NetReveal suite, EY US’ business knowledge, implementation experience and digital transformation capabilities aim to help clients identify and investigate suspicious activities faster and more accurately.

The Alliance will also support the expansion of AI-based solution delivery for retailers, including computer vision-based intelligence capabilities to improve store operations. It will also help to enhance customer experience and digital-industrial manufacturing, through asset management and worker connection solutions, which are intended to progress operations, yields and safety.

Greg Sarafin, EY Global Partner Ecosystem Leader, says: “The power of AI in business today is clear. Working with SymphonyAI, we will bring successful AI deployments to organizations around the globe. Initially, we are teaming to help enable financial institutions to level the playing field and meet regulatory as well as societal expectations for fraud detection and prevention more consistently, rapidly and effectively.”

Kumar Abhimanyu, SymphonyAI Senior VP and Global Head of Strategic Partnerships, says: “We are pleased to team with EY US on financial technology and beyond, advancing capabilities that drive greater productivity, accuracy and business impact. The power of innovative SymphonyAI solutions and the businesses and technology transformation knowledge of EY US, complemented by deep vertical experience in both organizations, will unlock business value worldwide.”