Coinmetro and OCR Labs Global Look Back at a Successful Year of Collaboration

One of Europe’s fastest-growing cryptocurrency platforms, Coinmetro, chose identity verification solution provider OCR Labs Global to support its digital onboarding and know-your-customer (KYC) processes. The decision was part of Coinmetro’s mission to ensure all its clients’ experiences are smooth and intuitive.

By incorporating OCR Labs Global’s fully automated biometric-based technology into its customer onboarding process, Coinmetro customers can verify their identity with a wide selection of identity documents across the world using just their smartphone. The integration made the onboarding process easier for both the customer and the business. It saves essential time, effort and resources in an extremely competitive market.

Taavi Rihvk, Compliance Lead at Coinmetro, commented: “Delays when looking to take advantage of cryptocurrency price movements can mean sizable losses, so the need for speed and simplicity in onboarding is key to customer satisfaction. Regulatory compliance is also of the utmost importance. OCR Labs Global provides speed, trust, and allows us to make our customer onboarding experience even more user-friendly and frictionless as part of our growth plans.”

OCR Labs Global’s proprietary technology and biometric solution provides a fast and smooth customer onboarding experience and a response time of under 30 seconds. With multiple certifications in place, it offers an all-encompassing identity and document verification solution, offering fraud protection and data security across multiple channels.

Russ Cohn, General Manager International at OCR Labs Global, commented, “Coinmetro aims to offer their customers the very best in identity verification whilst automating as much as possible, making us a perfect match. The customer experience battle, regulatory challenges, and competition facing the cryptocurrency market are well known, and we are glad to help Coinmetro scale their business faster whilst answering compliance needs and reducing operational overheads.”