Worldline Explores how to Enhance Customer Experiences in QSR Post Lockdown

Worldline, the European leader in the payments and transactional services industry, will explore the latest insights into offering the best customer experience in the QSR sector after lockdown has ended, in its latest webinar, ‘The Customer Experience’. Taking place on Wednesday 28th April at 12:00pm BST, the live session will explore what to expect post lockdown, through exclusive research shared by webinar’s panel of QSR leaders and subject matter experts.    After being shut for many months or only operating as contactless take-out services, the QSR sector must prepare for increased operation after lockdown, with customers at top of mind. The sector must prepare for the post pandemic world and adapt their service to increase market share in this new economy.   During the hour-long live session, speakers will discuss their forecasts for the QSR industry, identifying consumer trends to come out of 2021, and sharing their tips on how QSR’s can grow market share in new ways. The panel will also share direct accounts of their personal experiences of operating during a pandemic and how they plan to navigate in this new and challenging world.    Lee Jones, Managing Director (GSV) of Northern Europe at Worldline will join the panel, including Dominic Allport, Insights Director and Head of UK Foodservice, NPD Group, David Hodgetts, Managing Director, Triple Two Coffee, Mark Hilton, CEO, Paul UK, Imran Sayeed, CEO, German Doner Kebab, Neil Manhas, General Manager and Chief Financial Officer, Europe, Pizza Hut UK. The discussion will be moderated by Tim Charlton, Publisher, QSR Media.