Volante Technologies Releases Fourth Annual Mid-Tier Banking Report, Showing Record Investment Into Payments Modernization
By Lauren Towner · 11 December 2024

Volante Technologies, the global leader in Payments as a Service (PaaS), today announced the release of its fourth annual survey of mid-tier banks. The report, produced in collaboration with Datos Insights, provides deep insights into how mid-tier banks can accelerate payments modernization to meet growing customer demands and remain competitive in the dynamic financial ecosystem.
Gathered from over 1,250 global banking leaders, the report identifies key trends driving the future of payments for mid-tier banks, defined as financial institutions with between $3 billion and $100 billion in assets. These include the rising adoption of real-time payments, the strategic importance of ISO 20022 compliance and utilization, and the role of cloud and Payments as a Service (PaaS) solutions in payments modernization. Notably, the report shows that in response to these trends, mid-tier banks are planning significant additional investments in payments modernization.
“Strategically positioned between large and small banking institutions, mid-tier banks have an opportunity to transform their complex middle position into an unrivaled value proposition. As corporate customers increasingly demand instant payments, data transparency, and agile financial services to meet growth goals and maintain regulatory compliance, mid-tier banks have the flexibility and resources to modernize, providing specialized, agile, and client-focused services in payments to their customers,” said Erika Bauman, Director of Commercial Banking & Payments Practice at Datos Insights.
Key Findings from the Survey:
- Rising Demand for Real-Time Payments: 59% of mid-tier bank customers anticipate increasing their use of real-time payments within the next 12 months.
- ISO 20022 is a Strategic Priority: 62% of mid-tier bank clients already use or plan to adopt ISO 20022, reinforcing the standard’s importance for implementing enhanced data capabilities.
- Record-Level Investment: Mid-tier banks report planned investments between $5 million and $20 million in enhanced payments technology, emphasizing the scale and seriousness of modernization efforts.
Companies in this story: Volante Technologies
People in this story: Deepak Gupta, Erika Baumann