Socure Launches Remote Verifier to Eliminate Identity Friction and Boost Public Sector Inclusion

Quick Summary

Socure has launched Remote Verifier, an AI-driven tool within RiskOS® that eliminates identity friction by connecting live agents with the 1% of users not instantly verified. This solution ensures 100% identity verification, specifically targeting public sector efficiency and fraud prevention through a partnership with Allocore.

How Does Socure Remote Verifier Solve Identity Friction?

Socure Remote Verifier addresses the critical gap in digital onboarding where legitimate users are often flagged for manual review. While Socure’s AI-powered document verification instantly verifies more than 99% of identities—significantly higher than the 64% industry average—the Remote Verifier provides a seamless path for the remaining 1%. By equipping live agents with real-time fraud intelligence and specific risk indicators, the platform removes the need for cumbersome in-person appointments.

• Instant AI Verification: Achieves a 99% first-pass rate.
• Live Agent Context: Reviewers see exactly why a check failed, including identity attributes and fraud signals.
• Unified Credential Management: Replaces fragmented call-center and in-person verification processes.

What Results Has Socure Delivered for the Public Sector?

In the public sector, where taxpayer dollar integrity is paramount, Socure and launch partner Allocore are modernizing federal systems. The integration of Remote Verifier into Allocore’s turnkey IAL2 solution allows government agencies to block fraudulent activity without blocking legitimate citizens. This approach is already blocking hundreds of millions of dollars in fraud monthly while streamlining access to critical grants and loans.

"Socure’s new Remote Verifier gives human reviewers the data and insights needed to make high-confidence identity decisions while limiting the friction felt by individuals accessing critical government services," said Jordan Burris, Head of Public Sector at Socure.

How Does This Integration Improve Fraud Detection?

The Socure Remote Verifier ensures that human intervention is not a step backward in security. Unlike basic video conferencing, this tool operates within the RiskOS® ecosystem, providing agents with in-session analytics. This allows for faster, evidence-based decisions that detect sophisticated fraudsters who might otherwise bypass legacy manual reviews. The platform serves as a unified trust infrastructure across 190+ countries, supporting 18 of the top 20 banks.

FF NEWS TAKE:

Socure’s launch of Remote Verifier definitely moves the needle by solving the "last mile" problem of digital identity. By reducing the manual review pool to less than 1% and providing agents with AI-driven fraud intelligence, Socure is setting a new benchmark for inclusion. For the public sector, this isn't just a tech upgrade; it's a critical tool for safeguarding government integrity while ensuring no legitimate citizen is left behind.