PrintMail Solutions Joins Jack Henry Fintech Integration Network to Streamline Bank Communications

Quick Summary

PrintMail Solutions has joined the Jack Henry Fintech Integration Network (FIN) to provide banks and credit unions with seamless, secure print and digital document delivery. By integrating with Jack Henry core platforms via jXchange, PrintMail ensures reliable data integrity and automated communication management for financial institutions.

How Does the Jack Henry Fintech Integration Network Benefit Banks?

The Jack Henry Fintech Integration Network (FIN) serves as a bridge between financial institutions and specialized technology providers. By joining this network, PrintMail Solutions gains direct access to Jack Henry’s technical resources and test systems, which significantly reduces implementation risks for shared clients. This collaboration allows banks to deploy third-party solutions without the traditional friction of manual data mapping.

• Direct integration with SilverLake System, CIF 20/20, and Core Director.
• Utilization of jXchange programming interfaces for secure data access.
• Elimination of the "customer in the middle" during the technical setup phase.

This structural alignment ensures that critical financial documents, such as loan statements and tax forms, are processed using the bank's existing business rules, maintaining a consistent and secure data exchange across all digital and physical touchpoints.

What Capabilities Does PrintMail Solutions Bring to Credit Unions?

PrintMail Solutions specializes in customer communications management (CCM), specifically for regulated industries where accuracy is non-negotiable. For credit unions using Jack Henry’s Symitar Episys platform, this integration provides a single, centralized solution for both physical mail and electronic presentment. This dual-channel approach is essential for modern member engagement.

• Management of 9 million pieces of mail monthly.
• Proven 99.99% accuracy and on-time delivery rate.
• Full SSAE SOC 2 Type I & II certification for data security.

"Our integrations reflect a deep understanding of how banks actually operate, allowing us to support both print and digital communications in a way that’s reliable, scalable, and easy for bank teams to manage," said David Reilly, VP of Technology & Operations at PrintMail.

How Does jXchange Ensure Data Integrity?

The integration relies on jXchange services-based interfaces, which act as a governed service layer. This layer ensures that third-party fintechs can only access core data through strictly defined business rules. By managing interactions this way, the Jack Henry Fintech Integration Network protects the underlying core system from unauthorized changes while allowing for real-time data flow.

For the end-user, this means that deposit and loan statements are generated using the most current data available in the core system. The fully redundant facilities operated by PrintMail in Pennsylvania and Tennessee further guarantee that even in the event of regional disruptions, critical document delivery remains uninterrupted for financial institutions nationwide.

FF NEWS TAKE:

This move by PrintMail Solutions to join the Jack Henry Fintech Integration Network is a classic example of removing friction in the legacy banking stack. While document management isn't as "flashy" as AI or crypto, it is a mission-critical function for compliance and customer retention. By formalizing this integration, Jack Henry reinforces its ecosystem's value, making it harder for banks to look elsewhere when their core communication needs are so tightly and reliably integrated.