NTT DATA and Naehas Unite to Streamline Personalised Financial Solutions
By Lauren Hinton · 2 October 2024
NTT DATA, a global leader in IT services and consulting, is thrilled to announce its new partnership with Naehas, a leader in the financial services customer experience cloud space. This collaboration is poised to revolutionise personalised banking by leveraging Naehas' expertise in financial and banking solutions and NTT DATA's robust technological capabilities.
Together, Naehas and NTT DATA are set to deliver unparalleled benefits to the financial sector by:
- Accelerating Personalised Banking Transformation: Through strategic insights and deep industry knowledge, this partnership will expedite the customisation of banking products and offers, ensuring they are tailored to meet the unique needs of each customer
- Enhancing Time-to-Value: The synergy between Naehas and NTT DATA will enable quicker deployment of personalised financial solutions, significantly reducing the time from concept to market and ensuring that clients receive faster, personalised, relevant and more reliable outcomes
- Advancing Risk Management and Disclosure Control: By integrating advanced technologies and approaches, the partnership will enhance the management of financial disclosures, reducing risks associated with compliance and regulatory requirements. This will ensure that all product offerings are not only personalised but also fully compliant with the latest financial regulations.
This strategic alliance marks a significant milestone in the evolution of personalised financial services, promising to deliver enhanced customer satisfaction and stronger compliance through innovative solutions.
Rob Webb, Head of Digital Transformation and Operations Banking & Financial Markets at NTT DATA UK&I, said, “For too long, banks and financial services institutions have had to accept low response rates and high operational costs as the cost of doing business. That’s why we’re excited to partner with Naehas, helping organisations in this sector to transform customer experiences and significantly reduce operational risks with its advanced cloud-based solutions.
“Now, with a full suite of tools at their fingertips, our financial services customers will be able to access personalised, compliant, and efficient services, designed from the ground up to overcome their biggest day-to-day obstacles.”
David McKenna, EMEA Managing Director for Naehas concurs in saying that “Naehas is delighted to announce the partnership with NTT DATA, which will allow us jointly to extend our robust, enterprise-grade banking transformation solutions to a broader range of financial institutions whilst reducing risk and modernisation costs for our joint clients. Through advanced core integration, AI and personalisation Naehas solutions are proven to help banks quickly attract new customers, retain & delight existing ones, boost their deposits and ensure disclosure control across all product channels.
“Given McKinsey's findings that 70% of digital banking transformations exceed their budgets—with 7% costing more than double their initial estimates -- we have partnered with NTT DATA to significantly reduce risks and tackle the inherent challenges of these projects. NTT DATA offers a vast array of services, including consulting, applications, infrastructure, business process optimisation, IT modernisation, and managed services, all supported by deep industry expertise. This partnership will empower banks to rapidly modernise legacy systems in turn enabling them to quickly adapt to evolving market demands, launching new banking products, campaigns and offers in weeks, not years and securing a significant competitive advantage.” Companies in this story: Naehas, NTT DATA
People in this story: David McKenna, Rob Webb