NatWest adopts low code approach for Payments Modernisation
By Lauren Towner · 5 September 2023

NatWest has selected Icon Payments Framework (IPF) to accelerate the bank’s payments modernisation as it continues to align with the new global ISO 20022 payment data message standards.
The partnership allows NatWest to initially leverage a Single Euro Payments Area (SEPA) processing engine along with ready-made scheme packs including the recently mandated SEPA Instant capability, in addition to existing Credit Transfer and Direct Debit capabilities that provides customers more choice and establishes the foundation for future innovation. The modernisation will enhance the end-to-end experience for customers as they seek greater flexibility in their initiation of payment flows.
The IPF framework empowers business payment experts via low code to create industry leading workflows along with enabling software engineering teams to quickly extend and create highly customizable integrations into existing bank systems.
Ian Povey, CIO Payments Technology, NatWest comments: “The low code aspect of the framework (Icon’s IPF) empowers and enables organisations to control its delivery and feature richness while the simple extensibility of the capability allows software engineers to focus on high value integrations and innovation.”
Tom Kelleher, Co-founder and Director of Icon Solutions comments: “The mission at NatWest is to deliver a sector-agnostic payments platform to connect everything to everyone. IPF provides the best practice platform to enable the change the bank is working towards, increasing the opportunity to enhance business growth. The relationship between the two companies is a close one, where we both strive to achieve best practice on a daily basis. There are many challenges and opportunities ahead, such as New Payments Architecture (NPA), which we will face together.”
About the companies
NatWest Group
Website · 225 stories and 62 video interviews on FF News since 2019
Previously on FF News:
Icon Solutions
Website · 24 stories and 5 video interviews on FF News since 2021
Previously on FF News:
- Icon Solutions Names Raquel Guillot Southern Europe Sales Director to Accelerate Global Payments Adoption 3 November 2026
- Sibos 2026: Icon Solutions' Liam Jeffs and Toine van Beusekom on payment modernisation 16 October 2026
- Icon Solutions and MongoDB Benchmark Hits 6,000 TPS for Instant Payments 8 September 2026
Companies in this story: NatWest Group, Icon Solutions
People in this story: Tom Kelleher, Ian Povey