MoneySuperMarket and Capital One UK Launch Open Banking Credit Journey for Underserved Borrowers
By Lauren Towner · 2 July 2026
In brief: MoneySuperMarket and Capital One UK have launched an Open Banking-powered eligibility journey to help consumers with limited credit history access credit-building products through real-time data assessment.
| Representative APR | 39.9% (Variable) |
|---|---|
| Technology Partner | D.One |
| Target Audience | Underserved/Thin credit file customers |
| Active Users | 13 million (MONY Group) |

Quick Summary
MoneySuperMarket and Capital One UK have launched an exclusive Open Banking credit journey to provide credit access for underserved UK consumers. By using real-time financial data instead of just traditional credit scores, the partnership helps those with thin credit files secure pre-approval for credit-building products.
How Does the Open Banking Credit Journey Improve Access?
The Open Banking credit journey addresses a significant gap in the financial market where individuals with stable incomes are rejected due to a lack of traditional credit history. By integrating D.One technology, the platform allows Capital One UK to perform a granular risk assessment based on actual cash flow rather than static bureau data. This shift ensures that:
- Underserved customer segments receive alternative credit options.
- Applicants get a higher pre-approval likelihood through secure data sharing.
- Lenders can maintain responsible lending standards while expanding their reach.
“People can be locked out of the credit market because they don’t have a long or traditional credit history. This exclusive partnership with Capital One UK is designed to help address that gap,” said Clare Dyson, Senior Commercial Manager at MoneySuperMarket.
What Role Does D.One Play in This Partnership?
The technical backbone of this Open Banking credit journey is facilitated by D.One, which manages the secure transmission of consumer financial data. This allows for a seamless user experience where customers can instantly verify their financial standing. By leveraging real-time transaction data, Capital One UK can offer a 39.9% APR Representative product specifically tailored for those looking to rebuild credit profiles. This innovation moves beyond the limitations of legacy credit scoring, providing a more inclusive pathway to mainstream financial services for over 13 million active MoneySuperMarket users.
How Can Consumers Build a Positive Credit History?
The primary goal of the Open Banking credit journey is to foster long-term financial health. Capital One UK emphasizes that responsible credit use - such as making on-time payments - is the most effective way to improve credit scores. Paul Brown, Head of Customer Acquisition at Capital One UK, noted: “By allowing customers to securely share more information, we hope to say ‘yes’ to even more customers, and therefore help more people to build towards a positive credit history.”
FF NEWS TAKE:
This partnership is a significant win for financial inclusion in the UK. By utilizing an Open Banking credit journey, MoneySuperMarket and Capital One are proving that alternative data sets are no longer just a fintech experiment but a mainstream lending necessity. This move definitely moves the needle, as it forces other major lenders to reconsider how they evaluate the millions of 'credit invisible' consumers who have been unfairly locked out of the market for decades.
Frequently asked questions
How does the MoneySuperMarket and Capital One Open Banking journey work?
The journey uses Open Banking technology, facilitated by D.One, to assess a customer's real-time financial data rather than relying solely on traditional credit bureau scores. This allows Capital One UK to see a more accurate picture of an applicant's income and spending, increasing the likelihood of pre-approval for those with limited credit history.
Who is eligible for the new credit builder card journey?
The journey is specifically designed for 'underserved' customers, including those with thin credit files or limited traditional credit history who have stable employment. If a customer is not eligible for standard mass-market cards on MoneySuperMarket, they may be offered this alternative Open Banking-led eligibility check.
What is the interest rate for the Capital One credit builder card?
The credit card offered to successful applicants through this Open Banking journey features a 39.9% APR Representative Variable. This product is intended to help users build or rebuild their credit profile through responsible use and on-time payments.
About the companies
Moneysupermarket Group
Website · 13 stories and 1 video interview on FF News since 2015
Previously on FF News:
- UK Disposable Income Plummets by £176 Monthly Despite Falling Household Bills 2 November 2026
- MoneySuperMarket Launches Investment Platform as Research Reveals Brits Lose £683 Yearly by Avoiding Stocks 7 October 2026
- ManyPets Becomes First UK Specialist Pet Insurer to Launch ChatGPT Plugin 9 September 2026
Companies in this story: Moneysupermarket Group, D•One, Capital One UK
People in this story: Paul Brown, Clare Dyson