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MoneySuperMarket and Capital One UK Launch Open Banking Credit Journey for Underserved Borrowers

By Lauren Towner · 2 July 2026

Press Release: MoneySuperMarket and Capital One UK Launch Open Banking Credit Journey for Underserved Borrowers | Featured Image by FF News

Quick Summary

MoneySuperMarket and Capital One UK have launched an exclusive Open Banking credit journey to provide credit access for underserved UK consumers. By using real-time financial data instead of just traditional credit scores, the partnership helps those with thin credit files secure pre-approval for credit-building products.

How Does the Open Banking Credit Journey Improve Access?

The Open Banking credit journey addresses a significant gap in the financial market where individuals with stable incomes are rejected due to a lack of traditional credit history. By integrating D.One technology, the platform allows Capital One UK to perform a granular risk assessment based on actual cash flow rather than static bureau data. This shift ensures that:

  • Underserved customer segments receive alternative credit options.
  • Applicants get a higher pre-approval likelihood through secure data sharing.
  • Lenders can maintain responsible lending standards while expanding their reach.

“People can be locked out of the credit market because they don’t have a long or traditional credit history. This exclusive partnership with Capital One UK is designed to help address that gap,” said Clare Dyson, Senior Commercial Manager at MoneySuperMarket.

What Role Does D.One Play in This Partnership?

The technical backbone of this Open Banking credit journey is facilitated by D.One, which manages the secure transmission of consumer financial data. This allows for a seamless user experience where customers can instantly verify their financial standing. By leveraging real-time transaction data, Capital One UK can offer a 39.9% APR Representative product specifically tailored for those looking to rebuild credit profiles. This innovation moves beyond the limitations of legacy credit scoring, providing a more inclusive pathway to mainstream financial services for over 13 million active MoneySuperMarket users.

How Can Consumers Build a Positive Credit History?

The primary goal of the Open Banking credit journey is to foster long-term financial health. Capital One UK emphasizes that responsible credit use—such as making on-time payments—is the most effective way to improve credit scores. Paul Brown, Head of Customer Acquisition at Capital One UK, noted: “By allowing customers to securely share more information, we hope to say ‘yes’ to even more customers, and therefore help more people to build towards a positive credit history.”

FF NEWS TAKE:

This partnership is a significant win for financial inclusion in the UK. By utilizing an Open Banking credit journey, MoneySuperMarket and Capital One are proving that alternative data sets are no longer just a fintech experiment but a mainstream lending necessity. This move definitely moves the needle, as it forces other major lenders to reconsider how they evaluate the millions of 'credit invisible' consumers who have been unfairly locked out of the market for decades.

Companies in this story: MoneySuperMarket, Capital One UK, D.One

People in this story: Paul Brown, Clare Dyson

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