ITC London; The Future of Insurance is Here

ITC London has been unveiled as a new invite-only forum dedicated to the digital transformation of the London insurance market. Scheduled for January 2025, the event aims to bridge the gap between legacy operations and emerging technologies, providing a platform for the ecosystem to address escalating claims costs and evolving risk landscapes.

What was announced

ITC London is a new event designed to explore the intersection of technology and the London insurance market. Scheduled for 27 - 28 January 2025 at The Brewery in London, the gathering is an invite-only forum intended to facilitate partnerships and investment within the insurance ecosystem. The event is structured around four primary content pillars: AI & Data, Customer & Claims, Climate & Emerging Risk, and Underwriting & Pricing.

The AI & Data track will focus on the transition from industry buzzwords to practical implementation, specifically addressing data quality and structure through workshops and panels. The Customer & Claims segment aims to tackle the challenges of rising claims costs and changing distribution models, with a focus on client retention. Meanwhile, the Climate & Emerging Risk sessions will feature security analysts and climate experts to discuss cyber and geopolitical threats. Finally, the Underwriting & Pricing track will examine how cutting-edge technology is influencing risk analysis and product innovation.

The speaker lineup features high-level executives including Mark Allan of Ki Insurance, Fabian Rupprecht of Helvetia, and Fabrice Brossart of Hiscox. Other confirmed participants include Vicki Joshi at AXA UK, Peter Wanda at Zurich Insurance, Usha Badrinath at Mosaic Insurance, and Javier Llorente González at Marsh. The event also draws on expertise from the broader tech and transformation sectors, with speakers such as Hendrik Todte from Uber and Karol Dobias from Allianz Commercial.

The companies involved

The organizations represented in the ITC London speaker roster reflect a cross-section of the global insurance and technology landscape. It includes traditional multi-line insurers such as Zurich Insurance and Allianz Commercial, which operate as massive global entities with significant legacy infrastructure. Alongside them are specialized firms like Hiscox and Mosaic Insurance, which focus on complex risks and the Lloyd's of London market. The inclusion of Ki Insurance, a digital-first follow-only syndicate, highlights the shift toward algorithmic underwriting within the London market.

Furthermore, the presence of non-traditional players like Uber indicates how insurance is becoming increasingly embedded into broader digital ecosystems. These organizations represent the various tiers of the market, from primary carriers and reinsurers like Swiss Re to global brokers like Marsh, all of whom are currently navigating the transition from manual processes to data-centric operations. The mix of established incumbents and tech-driven challengers suggests a focus on how traditional capital can be deployed more efficiently through modern infrastructure.

What this means

The launch of a dedicated London-centric ITC event signals a critical juncture for the Square Mile’s insurance sector. As global competition from other financial hubs intensifies, the emphasis on AI implementation and climate risk suggests that the industry is moving past theoretical discussions toward practical, tech-driven survival strategies. By curating an invite-only audience of C-suite executives from incumbents like Zurich and Allianz alongside digital-native firms like Ki Insurance, the event highlights the urgent need for collaboration between traditional capital and modern infrastructure. The pressure is now on legacy players to demonstrate that they can integrate these innovations before rising claims costs and shifting demographics erode their market share.