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Incode Raises $220M Series B at a $1.25B Valuation

By Effie Foxtrot · 7 December 2021

In brief: Incode has raised $220M in Series B funding at a $1.25B valuation to scale its fully automated, AI-based digital identity and authentication platform for global enterprises.

Key facts
Funding Amount$220 million
Valuation$1.25 billion
Revenue Growth6x over last 12 months
Lead InvestorsGeneral Atlantic and SoftBank
Press Release: Incode Hits $1.25B Unicorn Status with $220M Series B for AI Identity Platform | Featured Image by FF News

Incode Technologies has secured $220 million in Series B funding, propelling the identity verification platform to a $1.25 billion valuation. For fintech leaders, this rapid ascent to unicorn status—achieved just seven months after its Series A—signals a massive shift toward fully automated, AI-driven authentication models that bypass traditional human-operated call centers.

What was announced

The $220 million equity round follows a period of significant momentum for Incode, which reported a sixfold increase in revenue over the last 12 months. This latest injection of capital comes shortly after a $25 million Series A round in March, highlighting the accelerating demand for digital identity solutions that can scale without manual intervention. The funding was led by General Atlantic and SoftBank, with participation from major financial institutions including J.P. Morgan, Capital One Ventures, and Coinbase Ventures.

Incode’s core offering is an omnichannel orchestration platform designed to provide a single integration point for the entire identity lifecycle. This ranges from initial customer onboarding to ongoing authentication. Unlike many competitors that rely on human agents in call centers to verify identities, Incode’s system is fully automated. The company maintains that machine-based processing offers superior speed, privacy, and accuracy, resulting in real-time responses and reduced fraud rates for enterprise clients.

A key differentiator in Incode’s strategy is its ownership of the entire technology stack. By avoiding sub-vendors, the company maintains a direct relationship with its enterprise clients, allowing for faster iterations based on customer feedback. The platform is currently utilized across various sectors, including banking, hospitality, and healthcare, to create frictionless "One Identity Everywhere" experiences.

The companies involved

Incode Technologies is a next-generation identity verification provider focusing on global enterprises. The company’s investor base for this round includes a mix of private equity giants and strategic financial partners. General Atlantic, a lead investor, is represented in this deal by Martin Escobari, who serves as Co-President, Managing Director, and Head of the firm’s business in Latin America. SoftBank, another lead, participated via its Latin America funds, managed by Paulo Passoni.

The round also saw involvement from J.P. Morgan, a subsidiary of JPMorganChase, and Capital One Ventures, alongside Coinbase Ventures, reflecting deep interest from the banking and crypto sectors. Other participants include SVCI (Silicon Valley CISO Investments), a group of over 50 technology Chief Information Security Officers, and the founders of dLocal, a prominent cross-border payment processor. Existing backers such as DN Capital, 3L Capital, and Framework Ventures also joined the round. This diverse cap table suggests that Incode’s automated approach is gaining traction across traditional finance, cybersecurity, and the emerging digital asset ecosystem.

What FF News has reported before

FF News has closely followed the investors and partners involved in this round as they reshape the global fintech landscape. We previously covered how OPay Raises $304 Million in US IPO to Scale Digital Finance Across Emerging Markets, another significant move backed by SoftBank. Our reporting on dLocal, whose founders participated in Incode’s Series B, includes their efforts to reduce friction in regional markets, such as when Belvo and dLocal Partner to Revolutionize Recurring Payments via Direct Debit in Mexico. Additionally, we noted that dLocal Data Reveals Local Payment Methods Boost Merchant Transactions by Up to 55%, emphasizing the critical role that localized, frictionless financial infrastructure plays in driving enterprise growth.

What this means

This announcement moves the needle by validating the "pure-AI" approach to identity. For years, the IDV sector has relied on "human-in-the-loop" systems to handle edge cases, but Incode’s unicorn valuation suggests the market is ready to trust fully automated stacks. This puts immense pressure on legacy providers who carry the overhead of large manual verification teams. The involvement of J.P. Morgan and Capital One is particularly telling; it indicates that Tier 1 banks are looking beyond basic compliance toward identity orchestration as a competitive advantage. The central question for the sector now is whether AI can maintain its accuracy edge as it encounters increasingly sophisticated deepfakes and synthetic identity fraud.

Frequently asked questions

How much did Incode raise in its Series B round?

Incode raised $220 million in equity for its Series B funding round. This investment was led by General Atlantic and SoftBank, with participation from J.P. Morgan and Coinbase Ventures, bringing the company's total valuation to $1.25 billion.

What makes Incode's identity platform different from competitors?

Incode's platform is fully automated and does not rely on human call centers for verification. By owning its entire technology stack rather than using sub-vendors, Incode provides faster, more accurate, and more private real-time responses for enterprise clients.

Which companies are currently using Incode for identity verification?

Incode works with major global entities including Citi, which uses the platform for secure and seamless client onboarding. The company also serves a variety of banks, fintechs, hotels, and government institutions globally.

About the companies

DN Capital

Website · 7 stories on FF News since 2021

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Coinbase Ventures

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SoftBank

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Previously on FF News:

Companies in this story: DN Capital, Coinbase Ventures, SoftBank, J.P. Morgan, Framework Ventures, General Atlantic, SVCI, Capital One Ventures, SVCI, Incode, DIF Capital, 3G Capital, dLocal

People in this story: Ricardo Amper, Miguel Lavalle, Miguel Lavalle, Martin Escobari, Paulo Passoni, Paulo Passoni, Martin Escobari

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