GoCardless and anvil Partner to Automate Payments for Telecoms and MSPs

Quick Summary

GoCardless and anvil have partnered to provide an automated payment solution specifically for telecoms and Managed Service Providers (MSPs). By integrating GoCardless’ bank payment network into anvil’s billing platform, businesses can now automate the entire cycle from contract signature to cash collection, reducing administrative overhead and failed payments.

How Does the GoCardless and anvil Integration Simplify Billing?

The partnership addresses the administrative burden faced by telecom operators by embedding payment setup directly into the initial customer touchpoint. Instead of managing separate portals, providers can now capture Direct Debit mandates at the point of order within an electronic contract. This eliminates the need for manual data re-keying, which often leads to back-office errors and delayed revenue.

• Automated Mandate Creation: Bank details are captured during the contract signing phase.
• Unified Platform: Users manage billing, CRM, and payments within the single anvil interface.
• Real-time Updates: Payment statuses are instantly synced to ensure accurate financial records.

By leveraging automated payment solutions, MSPs can ensure that once a bill run is completed, collection instructions are sent immediately, significantly shortening the days sales outstanding (DSO).

What Results Has AI-Powered Payment Technology Delivered?

A core feature of this integration is the use of Success+, an AI-powered tool from GoCardless designed to automatically retry failed payments. For telcos and MSPs, manually chasing missed bills is a significant resource drain. This technology intelligently identifies the best time to re-attempt a collection, increasing the likelihood of securing revenue faster without human intervention.

• AI-Driven Retries: Success+ reduces the manual effort required for credit control.
• Instant Notifications: anvil receives immediate alerts if a payment fails after retries.
• Scalable Operations: The system handles complex billing cycles for over 100,000 businesses globally.

This end-to-end automation ensures that businesses maintain a real-time view of their cash flow, allowing them to scale their operations without increasing their headcount in the finance department.

FF NEWS TAKE:

This partnership between GoCardless and anvil definitely moves the needle for the telecom sector. By embedding automated payment solutions directly into the industry-specific workflow of anvil, they are solving a niche but painful friction point: the gap between signing a service contract and actually getting paid. For MSPs, this isn't just a convenience; it's a vital tool for protecting margins in a high-volume, recurring revenue business model.