AstroPay Adopts Incode Identity Verification for Its 16 Million Users
By Effie Foxtrot · 10 September 2024
In brief: AstroPay has partnered with Incode Technologies to deploy AI-driven identity verification for its 16 million users, targeting deepfake prevention and faster onboarding.
| User Base | 16 million |
|---|---|
| Primary Technology | AI-based Identity Verification (IDV) |
| Headquarters | San Francisco |

AstroPay has integrated Incode Technologies’ identity verification platform to secure its global wallet services for 16 million users. For fintech professionals, this move highlights the increasing necessity of balancing rigorous anti-fraud measures, such as deepfake detection, with the frictionless onboarding experiences required to maintain high conversion rates in competitive international markets.
What was announced
AstroPay is deploying Incode’s identity verification (IDV) solution to strengthen its security infrastructure and compliance protocols. The integration is designed to protect AstroPay’s global user base, which currently exceeds 16 million people, against a variety of sophisticated threats. The partnership focuses on three primary operational improvements:
- Improved fraud detection: Incode’s platform is utilized to identify and block manipulated documents, fake identities, and deepfakes. This capability is intended to reduce the risk of identity theft across AstroPay’s global footprint.
- Enhanced security: The technology helps AstroPay mitigate security incidents, specifically targeting phishing attacks and account takeovers.
- Seamless user experience: By automating the verification process, the system aims to provide speedier onboarding, allowing customers to be verified quickly without the traditional delays of manual processing.
This collaboration comes as AstroPay continues its expansion into new geographic regions, where meeting diverse regulatory requirements is essential. The solution allows the payment platform to maintain its market position as a trusted global wallet while ensuring that the user experience remains streamlined. By addressing what the companies describe as "not-so-common fraud vectors," the collaboration seeks to stay ahead of evolving criminal tactics that target digital payment platforms. The technology ensures that AstroPay does not have to make a trade-off between strict compliance standards and high customer conversion rates.
"What really sets the Incode team apart from other vendors is their proficient and proactive interest in not-so-common fraud vectors, and their willingness to go the extra mile in putting their teams to work in investigation and development of better technology to protect both our businesses."
Guillermo Dotta, Chief Technology Officer at AstroPay.
The companies involved
AstroPay is a prominent global payment platform and digital wallet provider that has established a significant presence in the international fintech landscape. The company has a history of expanding its product ecosystem through strategic partnerships and co-branded offerings. It serves 16 million users worldwide, positioning itself as a bridge for consumers who require flexible payment methods across different regions and currencies.
Incode Technologies is a specialist in world-class identity verification and authentication solutions for global enterprises. Led by Founder and CEO Ricardo Amper, the company provides technology designed to verify identities securely and efficiently using advanced biometric and document analysis. Incode’s platform is built to handle the complexities of modern digital identity, focusing on high-stakes environments where fraud prevention is critical. Both companies operate as independent entities, with Incode focusing on the technology layer of trust and AstroPay focusing on the financial services and payment orchestration layer. Their collaboration reflects a broader trend of payment platforms outsourcing specialized security functions to dedicated experts to maintain agility while scaling internationally.
What FF News has reported before
FF News has followed AstroPay’s growth extensively, documenting its evolution from a niche payment provider to a broad financial services player. We recently reported on how Payment Orchestrator BR-DGE Expands APM Coverage with AstroPay, further cementing its role in the global payments ecosystem. The company has also been active in the card issuance space, as seen when Astropay Launches New Visa Debit Card Co-branded With Wolves and when AstroPay launches new Mastercard Prepaid Card. Beyond product launches, the firm has sought to increase its brand visibility through high-profile engagements, including when AstroPay becomes official sponsor of Pinnacle Cup III.
What this means
This partnership underscores a pivot in the fintech sector where standard KYC is no longer sufficient to combat sophisticated actors. As deepfakes and AI-generated fraud become more accessible, payment platforms are under immense pressure to upgrade their defensive stacks without alienating legitimate users. AstroPay’s focus on "not-so-common fraud vectors" suggests that basic document checks are becoming a commodity, and the real competitive edge now lies in advanced behavioral and biometric analysis. For the wider market, this raises the bar for IDV vendors; those who cannot offer proactive threat investigation alongside automated verification may find themselves sidelined as global wallets seek more robust, end-to-end protection against increasingly complex identity threats.
Frequently asked questions
How is AstroPay protecting its users from deepfakes?
AstroPay uses Incode's automated identity verification platform to identify and block manipulated documents and deepfakes in real-time. This technology protects over 16 million users worldwide from identity theft and account takeovers by ensuring only legitimate users can access the platform.
Does Incode's identity verification slow down the onboarding process?
No, Incode's verification process is designed to be fast and frictionless. It enables AstroPay customers to get verified quickly without long wait periods, ensuring that the platform maintains high conversion rates while meeting strict global compliance standards.
What specific fraud threats does the Incode and AstroPay partnership address?
The partnership specifically targets advanced fraud vectors including phishing attacks, account takeovers, fake identities, and deepfakes. By integrating Incode's technology, AstroPay significantly reduces security incidents across its global payment network.
About the companies
Incode
Founded 2015 · Headquartered in United States · Website · 53 stories and 3 video interviews on FF News since 2019
Previously on FF News:
Companies in this story: Incode, AstroPay
People in this story: Ricardo Amper, Guillermo Dotta