Alma Bank Partners with Narmi to Launch Next-Gen Digital Banking for NYC Businesses

Quick Summary

Alma Bank has partnered with Narmi to launch a next-gen digital banking experience, migrating nearly 3,000 users to a modernized platform in a single weekend. This upgrade provides New York-based consumers and businesses with advanced tools like Zelle® for Business and streamlined wire transfers to compete with major national banks.

How Does Alma Bank Improve the Business Banking Experience?

Alma Bank is tackling the digital gap between community banks and global giants by implementing next-gen digital banking features specifically for commercial clients. By integrating Zelle for Business, the bank allows local entrepreneurs to send and receive payments with the speed typically reserved for fintech platforms. The modernized wire interface simplifies complex international and domestic transfers, reducing administrative friction for the bank's 1,000 business clients.

• 100% success rate for the migration of nearly 3,000 users.
• Single weekend transition with no phased rollout or downtime.
• Enhanced bill pay functionality for automated recurring business expenses.

What Results Has the Narmi Partnership Delivered?

The partnership has successfully transitioned Alma Bank to an agile digital platform, moving away from legacy constraints. This shift ensures that the bank can retain valued customers by offering a user interface that rivals top-tier digital banks. The next-gen digital banking rollout included a seamless migration of nearly 1,000 business accounts, proving that community banks can execute large-scale technical overhauls without disrupting daily operations.

“As a community bank, our strength has always come from the relationships we build,” said Maksim Sheyn, Chief Banking Officer at Alma Bank. “Partnering with Narmi enables us to deliver a more advanced digital experience for our customers and the communities we serve. Narmi’s modern user experience and interface represent a meaningful upgrade from our prior system and integrates seamlessly with our broader service channels.”

How Will Alma Bank Scale Its Digital Transformation?

Following the successful core migration, Alma Bank plans to deploy the Narmi Grow platform in 2026. This expansion will focus on digital account opening for consumer, business, and in-branch staff-led scenarios. By automating the onboarding process, the bank aims to accelerate new growth and reduce the time it takes for customers to access financial services. Future integrations will also include Array for credit monitoring, providing a holistic financial wellness suite within the mobile app.

FF NEWS TAKE:

This move by Alma Bank proves that the "big bank" digital advantage is evaporating. By leveraging Narmi's next-gen digital banking stack, a $1.5 billion asset bank can now offer the same sophisticated payment rails as JP Morgan or Bank of America. The 100% migration success rate over a single weekend is the real headline here - it signals that the technical risk of leaving legacy providers is finally becoming manageable for community institutions.