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June 8 2023

Robert Burr On Future Transformations In The Insurance Industry

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Robert Burr, CEO of iptiQ, provides his view on what he thinks will be the most significant changes in the insurance industry in the future. iptiQ is a digital B2B2C insurance company that is powered by Swiss Re.

“Generally, the challenge for the insurance industry is to become more client-centric, more customer-focused. I think we have to be able to manufacture products and deliver those products that create great outcomes for customers.”

“I think there are two parts [for the role of technology]. There’s the infrastructure platform part where we have to make ourselves easier to communicate with, easier to do business with, more customer friendly and technology can enable that … The second part is about data and we live in a regulated world and in many of the jurisdictions around the world, governments provide frameworks in which insurance companies have to operate.”

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