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September 26 2019

Matthew Davies, Bank of America Merrill Lynch on customer experience

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We speak with Matthew Davies, Bank of America Merrill Lynch about what are some of the biggest challenges large institutions face when it comes to delivering outstanding customer experience.

  1. InsurTech NY: QuickFacts on Underwriting Data

    Insurtech

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  2. InsurTech NY: Solvrays on Fixing Back Office

    Insurtech

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  3. InsurTech NY: Wisedocs on Claims Continuity

    Insurtech

     Read more
  4. Fintech Meetup 2026: What Are Some of the Key Themes/Buzzwords You’re Hearing at the Event?

    Event Videos 2026

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  5. Lloyds Expands Responsible AI Expertise as It Advances Its AI Journey

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