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July 13 2023

Marlou Jenniskens – Improvements In Digitising Customer Experience

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Marlou Jenniskens, Managing Director Digital Wealth Products at ABN AMRO Bank N.V., explains the benefits from the digitisation of customer experience.

ABN AMRO Bank N.V. is a renowned Dutch bank that offers a comprehensive range of financial products and services to individuals, businesses, and institutions. They are committed to providing reliable banking solutions and fostering sustainable economic growth.

“The biggest thing that we want to improve and that we can improve is making it more understandable.”

One of the main challenges in traditional banks is the complexity which makes it difficult for customers to fully understand, which limits the benefits of the service. ABN AMRO aims to help make banking much easier to understand through the help of digitisation within the banking industry.

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Marlou Jenniskens

Marlou Jenniskens

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ABN AMRO Bank N.V. | Fintech Finance

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  1. EXCLUSIVE: “Passion Project” – Brice van de Walle, Mastercard in ‘The Fintech Magazine’

    The Fintech Magazine

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  2. FreedomPay Drives Global Merchant Innovation

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  3. FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences

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  4. Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure

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  5. Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds

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