FF News Logo
Wednesday, March 19, 2025

Breaking News

Edenred Payment Solutions Launches New Product to Transform Insurance Payouts With Virtual Cards Checkbook Enables Direct Digital Wallet Transfers with PayPal and Venmo Integration Metro Bank Partners with Covecta to Boost Corporate & Commercial Technology ICBA Payments and Mastercard Partner to Upgrade Customer Payment Experiences for Community Banks Ant International Launches Embedded Finance Service for E-Commerce SMEs in Brazil Prosperity Bank Selects AKUVO Collections Platform to Support Growth New Report Reveals the True Cost of Living as a Digital Nomad NCR Atleos Unveils Comprehensive Paper on Optimizing ATM Operations Through ATM as a Service (ATMaaS) DTCC’s NSCC to Increase Clearing Hours to Support Extended Trading EXCLUSIVE: “Good Vibes” – Miranda McLean, Ecommpay in ‘The Paytech Magazine’ CellPoint Digital Deepens Partnership with Southwest Airlines to Power Modern Retailing and Payments for Getaways by Southwest Fime’s Vision for the Future: Shaping the Future of Consulting – A Deep Dive With Raphael Guilley Scintilla Strengthens Broker/Dealer and Exchange Capabilities to Enhance Virtual Asset Trading Debenhams Launches DebenhamsPay+ to Transform the way Customers Shop Luxury Watch Retailer Pride & Pinion Embraces Crypto Payments through Deus X Pay Collaboration

January 11 2024

Self Service Banking – How to Find The Perfect Balance with ING and Sandstone Technology | FF Virtual Arena #321

Share this post:

Share on LinkedIn Share on WhatsApp

In this FF News Virtual Arena we speak to Matteo Pomoni from ING and Michelle Yu from Sandstone Technology to find out more about the changing demands in self service banking and its impact on customer experience. Pomoni highlights the need for an omnichannel approach in the wake of significant changes in the industry and Yu predicts the continued coexistence of different channels.

We hear about the challenges caused by branch closures and the need to serve diverse demographics, with both speakers highlighting the continued shift toward mobile banking. There’s interesting discussion throughout about the exciting developments in digital self service banking and the critical balance between convenience and security. Tune in to find out where banking in the digital age is heading.

People In This Post

Michelle Yu

Sandstone Technology

Matteo Pomoni

ING

Companies In This Post

Sandstone Technology | Fintech Finance

Sandstone Technology

ING
  1. Edenred Payment Solutions Launches New Product to Transform Insurance Payouts With Virtual Cards

    News

     Read more
  2. Checkbook Enables Direct Digital Wallet Transfers with PayPal and Venmo Integration

    News

     Read more
  3. Metro Bank Partners with Covecta to Boost Corporate & Commercial Technology

    Fintech

     Read more
  4. ICBA Payments and Mastercard Partner to Upgrade Customer Payment Experiences for Community Banks

    News

     Read more
  5. Ant International Launches Embedded Finance Service for E-Commerce SMEs in Brazil

    Merchants

     Read more
More On