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June 27 2025

How Are AI and Passkeys Enhancing Security and User Experience in Digital Payments?

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As digital payments and wallets continue to gain traction, ensuring security without compromising user experience becomes a growing challenge. Olivier Sery from Giesecke+Devrient dives into how digital wallets are transforming payments by providing a seamless user experience while also creating new opportunities for fraud. He discusses the rise of AI-driven fraud and the need for better identity verification, particularly in the context of instant payments, where fraud can occur more easily due to the speed and lack of traditional banking infrastructure.

The conversation shifts to the use of AI in combating fraud, with Giesecke+Devrient using advanced technologies to detect anomalies based on user behavior. AI helps analyze vast amounts of data to spot fraudulent activity in real-time, making it possible to react faster and more effectively than ever before. The integration of AI also enhances the customer experience by making security processes smoother and less intrusive, ensuring that only genuine transactions go through.

Looking ahead, Olivier highlights the promise of passkeys as a revolutionary solution to replace traditional passwords. Passkeys provide a more secure and convenient way to authenticate users, eliminating the vulnerabilities associated with passwords. With biometric authentication and AI working in tandem, passkeys are set to make online payments safer and more efficient, offering a better experience for customers and merchants alike.

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Olivier Sery

Olivier Sery

Giesecke+Devrient

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Giesecke+Devrient | Fintech Finance

Giesecke+Devrient
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