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The Importance of Being Customer First in Banking | FF News at Sibos 2023
Joining us for another episode of our Sibos series with SunTec is Madhur Jain, Head of SaaS at SunTec and Allison Shonerd from Bank of America, to talk about the changes in banking and what they’re doing to put customers first.
Jain points out that new technology and the agility it provides must be implemented with a customer-first rather than a product-first mindset. Shonerd who heads up Global Digital Disbursements, talks about the internal experimentation and proof of concept they’re doing to ensure they best serve their customers. Our BoA representative also talks about adopting new payment rails and wallets as well as exploring the new frontier of tokenisation.
Companies In This Post
- Tucson Federal Credit Union Partners with InvestiFi to Embed Digital Investing Solutions Read more
- Mastercard Has Collaborated with Commercial International Bank (CIB) to Support Digital Payments Innovation Read more
- Abhi Collaborates with Alruqee Group to Offer Instant Salary Access Read more
- Driftwood Hospitality Management Expands with Flywire to Streamline Guest Payments Throughout 90 U.S. Locations Read more
- IVP Partners with Sigma to Deliver Real-Time Analytics for Alternative Asset Managers Read more
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Tucson Federal Credit Union Partners with InvestiFi to Embed Digital Investing Solutions
InvestiFi, the award-winning digital investing solutions provider for financial institutions, has announced its partnership with Tucson Federal Credit Union (TFCU), embedding its InvestTech solutions into their existing online banking platform. With the new partnership, the credit union's members will have the ability to invest digitally in stocks and cryptocurrency directly from their checking accounts.
Mastercard Has Collaborated with Commercial International Bank (CIB) to Support Digital Payments Innovation
Mastercard and CIB, Egypt’s leading and largest private-sector bank, have renewed their partnership to support digital payments innovation and expand access to financial solutions in Egypt.
Abhi Collaborates with Alruqee Group to Offer Instant Salary Access
Abhi Saudi, powered by Alraedah Digital Solutions, has partnered with Alruqee Group, a diversified business group in Saudi Arabia, to introduce Earned Wage Access (EWA) for its employees.
Driftwood Hospitality Management Expands with Flywire to Streamline Guest Payments Throughout 90 U.S. Locations
Flywire Corporation (Nasdaq: FLYW), a global payments enablement and software company, today announced the expansion of its partnership with Driftwood Hospitality Management (“Driftwood”), a leading hotel management company, to deploy Flywire's hospitality solutions across nearly 90 U.S. hotel locations. Driftwood, an existing customer of Flywire’s solutions for payments, signatures and authorizations, is rolling out enhanced payments capabilities to further streamline guest transactions and back-office operations.
IVP Partners with Sigma to Deliver Real-Time Analytics for Alternative Asset Managers
Indus Valley Partners (“IVP”), a premier global provider of software and technology solutions to the world’s most sophisticated investment managers, today announced a strategic analytics partnership with Sigma, a leader in AI applications and agentic analytics for business.
Deel Launches Stablecoin Salary Payouts and Appoints Head of Crypto to Lead New Dedicated Department
Deel, the global people platform trusted by 40,000+ businesses to hire, manage, and pay teams across 150+ countries, today launched stablecoin salary payouts powered by BVNK, and announced the formation of a dedicated crypto division, headed by Thierry Edde as Head of Crypto at Deel.
Octane Closes $350 Million Forward-Flow Agreement with Nuveen
Octane® (Octane Lending, Inc.), the fintech company unlocking the power of financial products for retailers and consumers, announced today that it has executed a $350 million forward-flow agreement with Nuveen, the global investment leader managing $1.4 trillion in public and private assets for clients including TIAA, its parent company, and one of the world’s largest institutional investors. Guggenheim Securities, LLC acted as sole structuring advisor and arranger on the transaction.