Santoro Francesco – Nexi & Laura Rofe – PPRO | Money20/20 Europe 2023

Laura Rofe, Director of Partner Development at PPRO, engages in an insightful interview with Santoro Francesco, Head of Group eCommerce European Partnerships at Nexi, to discuss various topics in regards to the payments industry.

PPRO is a renowned global provider of comprehensive local payment infrastructure and cross-border payment processing solutions. Their expertise empowers businesses to seamlessly offer localised payment methods and extend their market presence across international borders.

Nexi is a prominent payment technology company that delivers innovative and secure payment solutions to businesses, empowering them to optimise their payment processes and enhance customer experiences.

Santoro: “Digital payments overall have been strongly increased due to the pandemic and thanks to many manufacturers that are really increasing the use of digital payment. The question is: Who is afraid of digital payments? Because a cashless society is a factor, and this is a secular trend that we cannot change back anymore.”

“I think that inclusion itself is embedded into digital payments, because it’s one of the key success factors to be able to serve more broadly to global customers to guarantee inclusion everywhere you pay. It’s a challenge that has been quite well managed recently, but I think it’s one of the more important ones for the next phase of digital payments: how can we support everyone, everywhere to pay as they prefer.”