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July 6 2023

Monica Eaton & Guy Harris – Chargebacks911 – Money20/20 Europe 2023

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Chargebacks911’s unified platform for chargeback management is growing from strength to strength and we spoke to CEO Monica Eaton and new chairman Guy Harris at Money20/20 Europe to find out more.

Their platform provides technology to banks and FI’s, as well as retailers and merchants to manage the end to end workflow for chargebacks and disputes. Monica enthused about opportunities to grow in new territories and help ‘revolutionise the way that disputes are processed today.’

New chairman Guy Harris brings a wealth of experience from his time at Bank of America, to lead their strategy going forward. He was attracted by the company’s exciting vision and the ‘phenomenal platform’ that has 2 and a half million merchants and 50 FI’s, blue chip banks included, on board.

“It’s a niche product that many don’t recognise. It’s a back-office situation but it’s becoming more relevant. The industry needs to take note because this is a liability and an increasing cost.”

“With these new payment forms, there is a lack of dispute processes within that, so we’ve got to help build that capability.”

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Monica Eaton

Monica Eaton

Chargebacks911
Guy Harris

Guy Harris

Chargebacks911

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Chargebacks911 | Fintech Finance

Chargebacks911
  1. EXCLUSIVE: “Payments Re-Engineered” – Nigel Thacker, Silverflow and Victor Padee, Aevi in ‘The Fintech Magazine’

    The Fintech Magazine

     Read more
  2. Orchestrating Data Intelligence to Maximize Unit Margins and Corporate Velocity | payabl., Torus, Raiffeisen Bank | FF Virtual Arena #363

    Fintech TV

     Read more
  3. Fraud Trends 2026: AI Scams, Deepfakes, and Emerging Threats

    Thought Leadership

     Read more
  4. Woodforest National Bank Selects Jack Henry to Power Growth with a Modern, Integrated Platform

    Fintech

     Read more
  5. Sircon Compensation Recognized for Helping Carriers Turn Agent Compensation Into a Competitive Advantage

    Insurtech

     Read more
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