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The Conversational and Agentic Evolution of Customer Experience Liquid Staking Is Growing Up, and Its Underlying Model Is Changing With It Context Engineering and the Modernization of Banking Data Architecture Interoperability, AI Digitization, and the Evolution of Specialized Lending Monzo Receives Approval to Provide Targeted Support Europe’s Payments Powerhouse Just Got Stronger: Mårten Mickos Joins Enfuce as Board Chairman Rob Lankey Becomes Chief Commercial Officer at Afin Bank Brits Seek Open Seas and Skies for More Than Weather Banking Labs Inc Expands Global Innovation Footprint with New AI Research & Product Development Office in Hyderabad, India Redesigned NAB App Makes Banking Simpler and Faster for Customers Klivvr Launches K.ai, Egypt’s First Interactive AI Assistant in Fintech Applications Vellum Launches AI Ops Agent to Transform Insurance Data Workflows Allianz and Asda Agree Home and Motor Insurance Partnership Ant International’s Alipay+ Enables Mobile Payments for Global Travellers in Latin America Reap Becomes Visa Principal Member in Mexico, Expands Stablecoin Card Issuing Globally

January 17 2020

FinTech Connect 2019: Benoît Legrand, ING

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We speak with Benoît Legrand, ING  about how they are finding the event, keynote speech and what’s next for human interaction in finance.

  1. The Conversational and Agentic Evolution of Customer Experience

    Event Videos 2026

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  2. Liquid Staking Is Growing Up, and Its Underlying Model Is Changing With It

    Thought Leadership

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  3. Context Engineering and the Modernization of Banking Data Architecture

    Banking Transformation Summit 2026

     Read more
  4. Interoperability, AI Digitization, and the Evolution of Specialized Lending

    Fintech TV

     Read more
  5. Monzo Receives Approval to Provide Targeted Support

    News

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