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Ericson Chan of Zurich Insurance Group Speaks About How Other Industries Are Intersecting Into Insurance
In this segment, Ericson Chan, Group Chief Information & Digital Officer at Zurich Insurance Group speaks to FF New’s Douglas Mackenzie on the intersection of other industries into the insurance sector.
Zurich Insurance Group is a global insurer whose strategy focuses on providing the right general insurance and life insurance solutions for its individual and small businesses. According to Ericson, the intersection of other industries is not that much in terms of payment.
‘We want to make sure we let the customer pick their own ways of paying, are very contextual, and have better payment as part of the experience without specifically needing to go out of their way…’
‘We built our own in-house aggregator, so it doesn’t matter which product, which business unit, you can easily call it, and then payment naturally is part of it’.
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