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January 29 2024

The Fintech Show #138: Starting With You. Implementing AI Effectively with SmartStream, HSBC and Cynergy Bank

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In this episode of The Fintech Show we speak to Shayan Hazir, Chief Digital Officer at HSBC, Roberta Bill, Product Manager at SmartStream Technologies and Rana Bhattacharya, Chief Information and Digital Officer at Cynergy Bank to find out how they’re using AI to create efficient processes and improve customer experience. Bill lets us know how their product Air does just that, AND clears the way for better strategic analysis at the same time.

Hazir and Bhattacharya are well placed to discuss their AI ambitions using technology like this. Hazir points out that turning to AI has to begin with the customer journey and stewarding the technology effectively. Bhattacharya says that automation is good news for customers who can look forward to better insights in future.

People In This Post

Shayan Hazir

Shayan Hazir

HSBC
Rana Bhattacharya

Rana Bhattacharya

Cynergy Bank

Roberta Bill

SmartStream

Companies In This Post

HSBC | FinTech Finance

HSBC
Cynergy Bank | Fintech Finance

Cynergy Bank
SmartStream | Fintech Finance

SmartStream
  1. Mphasis Announces Strategic Partnership with Sixfold to Strengthen Insurance Underwriting Capabilities

    Insurtech

     Read more
  2. EXCLUSIVE: “Plugging Into Payments” – Victor Mithouard and Leon Stevens, Mambu in ‘Discover Money20/20’

    The Fintech Magazine

     Read more
  3. How Are AI and Biometrics Shaping the Future of Online Payment Security?

    Event Videos

     Read more
  4. Stake Transforms Payout Experience with Checkout.com Pay to Card Integration

    News

     Read more
  5. Why bunq Hires for Culture, Not Experience | bunq’s Chief Strategy Officer, Bianca Zwart

    Fintech TV

     Read more
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