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January 29 2024

The Fintech Show #138: Starting With You. Implementing AI Effectively with SmartStream, HSBC and Cynergy Bank

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In this episode of The Fintech Show we speak to Shayan Hazir, Chief Digital Officer at HSBC, Roberta Bill, Product Manager at SmartStream Technologies and Rana Bhattacharya, Chief Information and Digital Officer at Cynergy Bank to find out how they’re using AI to create efficient processes and improve customer experience. Bill lets us know how their product Air does just that, AND clears the way for better strategic analysis at the same time.

Hazir and Bhattacharya are well placed to discuss their AI ambitions using technology like this. Hazir points out that turning to AI has to begin with the customer journey and stewarding the technology effectively. Bhattacharya says that automation is good news for customers who can look forward to better insights in future.

People In This Post

Shayan Hazir

Shayan Hazir

HSBC
Rana Bhattacharya

Rana Bhattacharya

Cynergy Bank

Roberta Bill

Smartstream

Companies In This Post

HSBC | FinTech Finance

HSBC
Cynergy Bank | Fintech Finance

Cynergy Bank
SmartStream

Smartstream
  1. FF Tattoo Studio: Fenergo on Native ID&V and the Fight Against FinCrime

    Event Videos

     Read more
  2. Generative AI in Banking: From POCs to Front-Office Impact

    Event Videos

     Read more
  3. EXCLUSIVE: “Chain Reaction” – Sergey Nazarov and Fernando Vazquez, Chainlink in ‘The Paytech Magazine’

    The Paytech Magazine

     Read more
  4. FF Tattoo Studio: Datavillage on Privacy-First Data Collaboration and Faster Fraud Investigations

    Event Videos

     Read more
  5. Chancellor Unveils Plans to “Supercharge” Growth of Innovative Financial Services Firms

    Fintech

     Read more
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