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Fintech Finance Presents: The Fintech Show 3.06 – Digital Customer Experience in an Analogue World
In this episode of The Fintech Show, we look into the special world of digital customer experience for specialist financial institutions. To get the low down we visit Richard Farrell from Netcall the customer experience software specialists. Specialist lending banks are in a sector of the industry that typically relies on face to face contact for its CX. So we caught up with Charles McDowell and Russ Fitzgerald from Hampshire Trust Bank how they were transforming digitally.
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- InvestPro Istanbul 2026: A Meet Global Investment and Corporate Services Read more
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- Checkout.com Announces Strategic Partnership With Spotify to Power Efficient, Scalable Payments Globally Read more
- Introducing Crosstie: Gain Life Rebrands to Expand Workflow Automation Across P&C Insurance Operations Read more
How Freedom Holding Corp Turned Technology Foundations into a Scalable Fintech Ecosystem | Freedom Holding Corp | The Fintech Show #161
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Hyper-Personalisation to Agentic AI: The Next Phase for Banks | Newgen | The Fintech Show #160
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APIs to Always-On: Open Banking, Embedded Finance & AI Platform Engineering | FIS, HSBC Innovation Banking, BNY | The Fintech Show #159
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AI-Native AML: LLM Detection, Explainable Decisions & Human Oversight | Flagright, B4B Payments, Zero | The Fintech Show #158
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Transforming Debt Collection: Self-Service, Smart Workflows & Scalable Tech | Flexys, Capital on Tap, Billing Finance | The Fintech Show #157
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The Transaction Symphony: The Seamless Payments Orchestra | Terrapay | ING | TSB | The Paytech Show #84
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Shaping Payments Infrastructure: Smarter Build-vs-Buy Decisions | Volante Technologies, NatWest, TSB and Nationwide | The Fintech Show #156
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International Business Event InvestPro Dubai 2026
Our partner Bosco Conference, event organizer with more than 20 years of experience, invites international business leaders, investors and professionals to the annual InvestPro UAE Dubai 2026, taking place on 9 February 2026 at St. Regis Downtown Dubai 5* hotel.
InvestPro Istanbul 2026: A Meet Global Investment and Corporate Services
Istanbul will host InvestPro Istanbul 2026, an international conference focused on investment, relocation, corporate structuring, and wealth management. The event will take place at the InterContinental Istanbul and is expected to attract professionals from across Europe, the Middle East, and Asia.
India’s Premier CIO Conference: Intelligence at the Core, Transformation at Scale
NexTech Summit 2026, India’s largest CIO-focused enterprise technology conference, bringing together 500+ CIOs and senior technology leaders for closed-door discussions on enterprise intelligence and cybersecurity.
Checkout.com Announces Strategic Partnership With Spotify to Power Efficient, Scalable Payments Globally
Checkout.com to provide global acquiring services for Spotify to deliver a smooth, secure and reliable payments experience for its global audience
Introducing Crosstie: Gain Life Rebrands to Expand Workflow Automation Across P&C Insurance Operations
Gain Life has rebranded as “Crosstie,” a new name that reflects the company’s evolution and long-term vision as an integrated workflow automation platform for insurance operations
Iute Group Establishes Iute Affinity for Insurance Solutions
Iute Group has established a new insurance services and operational management subsidiary Iute Affinity
Falling Cost of Premium Finance Saving Consumers Around £157m a Year
People who pay monthly for their insurance are saving around £157m a year, with over half the firms the FCA reviewed as part of a market study