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Fintech Finance Presents: The Fintech Show 3.06 – Digital Customer Experience in an Analogue World
In this episode of The Fintech Show, we look into the special world of digital customer experience for specialist financial institutions. To get the low down we visit Richard Farrell from Netcall the customer experience software specialists. Specialist lending banks are in a sector of the industry that typically relies on face to face contact for its CX. So we caught up with Charles McDowell and Russ Fitzgerald from Hampshire Trust Bank how they were transforming digitally.
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Why Trust Is the New Payments Differentiator | Payment Spayce | Sagicor Bank | The Paytech Show #85
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How Freedom Holding Corp Turned Technology Foundations into a Scalable Fintech Ecosystem | Freedom Holding Corp | The Fintech Show #161
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Hyper-Personalisation to Agentic AI: The Next Phase for Banks | Newgen | The Fintech Show #160
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APIs to Always-On: Open Banking, Embedded Finance & AI Platform Engineering | FIS, HSBC Innovation Banking, BNY | The Fintech Show #159
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AI-Native AML: LLM Detection, Explainable Decisions & Human Oversight | Flagright, B4B Payments, Zero | The Fintech Show #158
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Transforming Debt Collection: Self-Service, Smart Workflows & Scalable Tech | Flexys, Capital on Tap, Billing Finance | The Fintech Show #157
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ClearToken Appoints Fernando Cerezetti as Chief Risk Officer of ClearToken CCP Limited
ClearToken, the digital financial market infrastructure (FMI) provider, today announces that it has appointed Fernando Cerezetti as Chief Risk Officer of its subsidiary, ClearToken CCP Limited.
NOTO: Why Increasing Your Security Budget Isn’t Stopping Financial Crime
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MPE 2026: Aevi and Silverflow on Payment Orchestration and Transformation
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
FTT Lending 2026: What is the Biggest Buzzword at FTT Lending 2026?
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The Role of Long-Form Knowledge in a Short-Form Financial World
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nCino Analyst Digital Partner Cuts Commercial Relationship Review Time by Up to 70%, Enabling Financial Institutions to Build an AI-Augmented Credit Workforce
nCino highlighted new customer results from nCino Analyst Digital Partner, a role-based AI agent which works alongside human credit professionals
Lloyds Banking Group Leads Landmark Quantum Computing Experiment Exploring Economic Crime Prevention
Lloyds Banking Group has completed the first-known experiment into how quantum computing could help to identify money mules