FF News Logo
Wednesday, September 17, 2025
Sibos | FFNews

Breaking News

Building True Resilience in the UK Payments Ecosystem | Part 7 | Bottomline Cheaper, Faster… Riskier: Over Half Of Brits Plan To Use ChatGPT For Completing Their Tax Returns Tuum and Abwab.ai Partner to Deliver End-to-End SME Lending Solutions in the Middle East Tuum Powers Bank CenterCredit’s Digital Transformation, Setting a Blueprint for BaaS and Core Modernization in Global Banking GFT’s Generative AI Credit Risk Assistant to Inform Major Lending Decisions Yuno Launches NOVA, AI Agents to Turn Payment Friction Into Growth; Merchants Recover Up To 75 Percent of Failed Transactions Adyen, Partner of LVMH, Redefines Payments in the Global Luxury Sector Marqeta’s 2025 State of Payments Report Reveals Consumers and SMBs Seek Intelligent, Integrated Financial Solutions Thredd and Reap Announce Global Partnership to Expand Card Programmes FCA Shares Proposals to Promote Good Business Practices Amongst Crypto Firms Leading Finance Provider Accelerates Commitment to Innovation in the West Midlands as Third UK Fintech Incubator Programme Begins Zelle® Hits New Highs. Two Billion in Transactions and Nearly $600 Billion in Payments in First Half of 2025 Pennies Partners with Castles Technology to Launch Micro-Donations on Android Payment Terminals Aveni Unveils Next Iteration of FinLLM setting AI Safety Standards for Agentic AI Adoption in UK Financial Services Payall Payment Systems, Inc. Supports the FedNow® Service, Advancing U.S. Payment System

October 12 2017

Fintech Finance Season 3 Episode 07: Mobile, Digital and the Customer

Share this post:

Share on LinkedIn Share on WhatsApp

In this episode we look at Mobile, Digital and the Customer. We head over to Greece to speak with Eftichia Kasselaki from Piraeus Bank to talk about their use of digital technologies and how they can be used to really focus on the customer experience.

Over in Ireland, Douglas Mackenzie speaks with Ciaran Coyle from Ulster Bank about some of the technological innovations they are looking at to get a complete view of the customer and how to utilise that knowledge to enhance the relationship.

Here in the UK, we catch up with Jim Close from Kofax to talk about use mobile technology to onboard customers and the role of regulation in this. We also speak with David Brear from 11:FS about how to tackle these challenges facing the customer experience.

 

  1. Building True Resilience in the UK Payments Ecosystem | Part 7 | Bottomline

    Thought Leadership

     Read more
  2. Cheaper, Faster… Riskier: Over Half Of Brits Plan To Use ChatGPT For Completing Their Tax Returns

    Fintech

     Read more
  3. Tuum and Abwab.ai Partner to Deliver End-to-End SME Lending Solutions in the Middle East

    Fintech

     Read more
  4. Tuum Powers Bank CenterCredit’s Digital Transformation, Setting a Blueprint for BaaS and Core Modernization in Global Banking

    Fintech

     Read more
  5. GFT’s Generative AI Credit Risk Assistant to Inform Major Lending Decisions

    Fintech

     Read more
ITC Vegas