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October 12 2017

Fintech Finance Season 3 Episode 07: Mobile, Digital and the Customer

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In this episode we look at Mobile, Digital and the Customer. We head over to Greece to speak with Eftichia Kasselaki from Piraeus Bank to talk about their use of digital technologies and how they can be used to really focus on the customer experience.

Over in Ireland, Douglas Mackenzie speaks with Ciaran Coyle from Ulster Bank about some of the technological innovations they are looking at to get a complete view of the customer and how to utilise that knowledge to enhance the relationship.

Here in the UK, we catch up with Jim Close from Kofax to talk about use mobile technology to onboard customers and the role of regulation in this. We also speak with David Brear from 11:FS about how to tackle these challenges facing the customer experience.

 

  1. Trust Travel, a TUI Brand, Partners With Qover to Deliver Seamless Travel Protection at Booking

    Insurtech

     Read more
  2. New Partnership Introduces First-of-its-Kind Model To Democratise Olympic Sailing

    Fintech

     Read more
  3. Offa Outpaces High Street Banks on Speed With Islamic Mortgage Launch

    Fintech

     Read more
  4. Engine by Starling Enters Fourth Global Market With New Zealand’s SBS Bank

    Fintech

     Read more
  5. New Visa Study Shows 9 out of 10 Ukrainians Want Their Payments to be Protected by Biometrics

    News

     Read more
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