FF News Logo
Sunday, October 12, 2025
ITC Vegas

Fintech Finance Season 3 Episode 07: Mobile, Digital and the Customer

In this episode we look at Mobile, Digital and the Customer. We head over to Greece to speak with Eftichia Kasselaki from Piraeus Bank to talk about their use of digital technologies and how they can be used to really focus on the customer experience.

Over in Ireland, Douglas Mackenzie speaks with Ciaran Coyle from Ulster Bank about some of the technological innovations they are looking at to get a complete view of the customer and how to utilise that knowledge to enhance the relationship.

Here in the UK, we catch up with Jim Close from Kofax to talk about use mobile technology to onboard customers and the role of regulation in this. We also speak with David Brear from 11:FS about how to tackle these challenges facing the customer experience.

 

  1. EXCLUSIVE: “Passion Project” – Brice van de Walle, Mastercard in ‘The Fintech Magazine’ Read more
  2. FreedomPay Drives Global Merchant Innovation Read more
  3. FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences Read more
  4. Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure Read more
  5. Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds Read more
Gitex Global