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Monday, October 13, 2025
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Fintech Finance Season 3 Episode 06: Monitoring the Experience

In this episode of Fintech Finance, we look at how to effectively ensure that you are delivering a consistence customer experience, and the how monitoring on a macro scale to ensure all systems are running.

We head over to the Netherlands to talk with Martin Schorel from WTSS about how to best use the tools of technology to respond to this.

Back in the UK, we speak with Ashok Vaswani from Barclays about their approach to the customer experience and we also catch up with Birte Quitt from Erste Bank.

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  3. FIS Brings AI-Powered Advancements to Seamless, Personalized Digital Banking Experiences Read more
  4. Citi Ventures Invests in BVNK to Power the Next Generation of Financial Infrastructure Read more
  5. Nearly Two-Thirds of Global Retailers Say Payment Method Flexibility Drives Revenue Growth, ACI Worldwide Survey Finds Read more
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