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Trust Travel, a TUI Brand, Partners With Qover to Deliver Seamless Travel Protection at Booking New Partnership Introduces First-of-its-Kind Model To Democratise Olympic Sailing Offa Outpaces High Street Banks on Speed With Islamic Mortgage Launch Engine by Starling Enters Fourth Global Market With New Zealand’s SBS Bank New Visa Study Shows 9 out of 10 Ukrainians Want Their Payments to be Protected by Biometrics NatWest Finalises Its Leadership Team With Latest Senior Hire Ahead of Venture Banking Launch Former Starling Bank Co-Founder and CEO John Mountain Joins Stoa, the New Savings Technology Platform Bluefin and Basis Theory Partner to Enable Unified Tokenization Across Digital and In-Person Payments Invest Bank and AUTON8 Build Partnership to Drive Digital Resilience and Banking Agility ING’s AI Roadmap: Platform, People, and Agentic AI UK-fintech Provided Over £17.5m in Emergency Wage Advances to More Than 55,000 Employees in the Last Year TreviPay Announces AI-Powered Growth Center to Help Enterprises Predict Buyer Behavior and Drive B2B Sales AYU Alternative Investment Network Launches Direct Capital Matching Service Chubb Appoints Scott Henck Global Chief Actuary Insurity Announces Billing-as-a-Service Now Costs Less Than Running Billing In-House for P&C Carriers and MGAs

September 26 2017

Fintech Finance Season 3 Episode 06: Monitoring the Experience

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In this episode of Fintech Finance, we look at how to effectively ensure that you are delivering a consistence customer experience, and the how monitoring on a macro scale to ensure all systems are running.

We head over to the Netherlands to talk with Martin Schorel from WTSS about how to best use the tools of technology to respond to this.

Back in the UK, we speak with Ashok Vaswani from Barclays about their approach to the customer experience and we also catch up with Birte Quitt from Erste Bank.

  1. Trust Travel, a TUI Brand, Partners With Qover to Deliver Seamless Travel Protection at Booking

    Insurtech

     Read more
  2. New Partnership Introduces First-of-its-Kind Model To Democratise Olympic Sailing

    Fintech

     Read more
  3. Offa Outpaces High Street Banks on Speed With Islamic Mortgage Launch

    Fintech

     Read more
  4. Engine by Starling Enters Fourth Global Market With New Zealand’s SBS Bank

    Fintech

     Read more
  5. New Visa Study Shows 9 out of 10 Ukrainians Want Their Payments to be Protected by Biometrics

    News

     Read more
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