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Creating Personal Experiences Through Technology
At Saffron Building Society, we are committed to providing a personal and special experience for our customers, whether they are brokers, intermediaries, or members. Our strategy is rooted in ensuring that the people we serve feel cared for, supported, and valued. While traditionally, this has been easier to achieve in face-to-face interactions across branch counters or over the phone, our challenge is how to replicate this personalized experience through technology.
We believe that technology should not just function as a tool, but should reflect our brand’s personality. It is about designing user interfaces with empathy and understanding, ensuring that our digital platforms connect with customers in a way that makes them feel as special as they would in a physical interaction. We strive to infuse character into our web chat and communications, from DocuSign documents to personalized messaging, as we automate processes to make customers’ experiences faster, more cost-effective, and more seamless.
The key challenge remains balancing automation with personalization. As we automate processes to improve efficiency, we must also ensure that technology does not lose the human touch that makes the experience truly special. The future of banking is evolving, and we are working to build a system where both automation and personal care go hand in hand.
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- OneDome Raises $25M Pre-Series C, Bringing Total Funding to $40M Read more
- intelliflo and Söderberg & Partners Form Strategic Partnership to Drive Adviser Efficiency Read more
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Lüt Announces Strategic Partnership with Safe Harbor to Expand Access to Compliant Closed-Loop Payments for Cannabis and Specialty Merchants
Lüt, a new financial ecosystem built for accessibility, reliability and growth with a first-of-its-kind closed-loop digital payments platform for cannabis and other high-risk industries, has announced its new partnership with leading financial services provider Safe Harbor to address one of the cannabis industry’s most persistent challenges: compliant and reliable payments. Through the collaboration, Lüt becomes a Safe Harbor Advantage Partner in closed-loop payment, expanding access to compliant, guaranteed-funds digital payments for cannabis and specialty merchants.
Figure Partners with moomoo and Keplr to Expand Global Access to the On-chain Public Equity Network (OPEN)
Figure is expanding investor access to the On-Chain Public Equity Network (OPEN) through new integrations with moomoo and Keplr, extending the distribution of blockchain-native public equities across both regulated brokerage platforms and self-custody wallets. OPEN allows companies to issue their equity native on blockchain and enables investors worldwide to invest in U.S. public equities while accessing decentralized finance (DeFi) for borrowing against and lending out stock.
OneDome Raises $25M Pre-Series C, Bringing Total Funding to $40M
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