Breaking News
Bank of Ireland’s Jamie Renehan on Building Digital Relationships with Customers
Jamie Renehan from Bank of Ireland discusses how banks build relationships customers now that everything’s online. Previously, customers went to the bank in-branch and chatted with someone face-to-face, and built up a relationship over time. However, things are changing fast.
Renehan says banks have got a significant amount of customer information from all points in their systems but the big question is how to use that information to keep those relationships going strong online. Banks have to get to know their customers through the data and give them products and services that actually matter to them.
This may be that online experiences feel personal, or making sure someone’s online profile syncs up with what happens when they go to a branch.
Renehan’s point is clear: for banks like Bank of Ireland to do well, they have to mix the latest technology with the personal touch that banks have always been known for.
People In This Post
Companies In This Post
- Tencent Cloud Powers iyzico’s European Expansion with Secure, Scalable Payment Infrastructure Read more
- GTT Integrates Insurants AI to Power Insurance Data Intelligence Across Regulated Markets Read more
- The Paytech Magazine Issue #18 Read more
- Napier AI Targets Critical Gaps in AML with Launch of Insights AI, Tested in FCA Supercharge Sandbox Read more
- Apex Group Unveils New Research on AI Adoption Across Private Credit Read more
Real-Time Payments, Built for the Caribbean | Payment Spayce | Sagicor Bank | The Paytech Show #86
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Pleo: From Hindsight to Finance Foresight
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Why Trust Is the New Payments Differentiator | Payment Spayce | Sagicor Bank | The Paytech Show #85
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Pleo: Solving SMBs’ “Frankenstein” Finance Problem
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Payment Spayce and Sagicor Bank: Propelling Clients Forward with Faster Payments
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Pleo on the Future of Cash Management
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Volante Technologies: The Critical Role of AI in Payments
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Tencent Cloud Powers iyzico’s European Expansion with Secure, Scalable Payment Infrastructure
At Mobile World Congress (MWC) 2026, Tencent Cloud, the cloud business of global technology company Tencent, announced a collaboration with iyzico, a leading Turkish fintech company, to support iyzico’s European expansion and the launch of its first cloud-based production platform in the region. Built on Tencent Cloud’s IaaS infrastructure, the deployment reflects its growing role in supporting regulated financial institutions across Europe’s fintech ecosystem.
GTT Integrates Insurants AI to Power Insurance Data Intelligence Across Regulated Markets
With a vision to develop India-built data and AI platforms for global deployment, GTT Data Solutions Ltd (“GTT”), a BSE-listed global data engineering and AI platform company, has integrated Insurants AI Limited, a specialist in insurance data intelligence, analytics, and harmonisation that focuses on enabling intelligent data management, automation, and decision intelligence for enterprises across insurance, banking, and other highly regulated sectors. This move strengthens GTT’s insurance technology capabilities across the U.S., UK, Europe, India, and APAC, positioning the company as a provider of next-generation insurance data and intelligence solutions.
The Paytech Magazine Issue #18
Share this post: Share on LinkedIn Share on X (Twitter) Share on Facebook Share on […]
Napier AI Targets Critical Gaps in AML with Launch of Insights AI, Tested in FCA Supercharge Sandbox
Napier AI, a global leader in AI-powered financial crime compliance solutions, announces its latest AI innovations are available in product Insights AI, a new capability within their Transaction Monitoring solution designed to close critical gaps in anti-money laundering (AML) investigations. This follows extensive testing in the Financial Conduct Authority (FCA) Supercharged Sandbox.
Apex Group Unveils New Research on AI Adoption Across Private Credit
Apex Group Ltd. (“Apex Group”), a global financial services provider with over $3.5 trillion in assets serviced, has published AI-powered private credit, a new research report examining how artificial intelligence is being adopted across private credit operations globally, and where the industry’s most significant opportunities and challenges lie.
PayQuicker Launches 1099 Solution Powered by Avalara
PayQuicker, a global payouts and financial technology company, today announced the launch of its new 1099 tax reporting solution, powered by Avalara, the agentic tax and compliance leader. The new offering helps businesses simplify and automate 1099 reporting while reducing compliance risk and administrative burden.
Loan Servicing Enters the AI Agent Era as Chaseit.ai Scales Toward 30,000 Calls a Day
Loan servicing, long one of the most manual and operationally intensive areas of financial services, is beginning to shift as AI voice agents move from pilots into live production environments.