Zendesk

About Zendesk
Zendesk provides a customer service platform for businesses to manage client interactions and support requests. The company offers tools to improve service quality and scale through automated agents that resolve issues end-to-end. Recent coverage has focused on the company's integration within the wider customer experience and ticketing system landscape.
FF News has published 2 stories featuring Zendesk, most recently "Riskified Launches Agent Identity Risk Intelligence to Combat AI-Driven 'Delegated Fraud'" (8 October 2026).
Part of: Permira Advisers LLP
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Zendesk group companies
- Forethought acquired March 2026
- Zendesk AI agents (Ultimate) acquired January 2024
People at Zendesk on FF News
- Andrea Gallego, Senior Vice President, Global Presales
Latest Zendesk news
- Riskified Launches Agent Identity Risk Intelligence to Combat AI-Driven 'Delegated Fraud' 8 October 2026 Merchants Eye
- Datarails Launches AI-Native Ticketing System to Automate CFO Office Workflows 10 September 2026