About Chargebacks911

Each year, Black Friday and Cyber Monday spark a global sales frenzy, with the latter being the biggest online shopping day on record in 2024. According to Adobe’s online shopping forecast for the 2025 holiday season, online sales in the U.S. alone are expected to surpass $250 billion this year. But according to Chargebacks911, a global leader in dispute resolution and chargeback prevention, the projected increase in online sales will also open the gates to the most aggressive dispute season retailers have seen in years. The company warns that many merchants in the U.S. and U.K. are heading into peak holiday sales without a clear defense against friendly fraud, billing confusion and consumers who now treat banks as their first point of contact when anything feels off.

While October’s full of tricks and treats, Visa’s new VAMP rules have merchants and acquirers wondering which one they’re about to get.

The payments industry has spent decades waging war on fraud. But according to Chargebacks911, a global leader in dispute resolution and chargeback prevention, data shows merchants are losing more money and goodwill to false declines than to fraud itself. The findings, drawn from the company’s Cardholder Dispute Index and Chargeback Stats, highlight how blunt fraud filters are quietly eroding revenue, trust, and loyalty at a staggering rate.

Subscriptions dominate daily spending, from music to media, news or makeup. They’re also at the center of a growing chargeback storm. According to Chargebacks911, a global leader in dispute resolution and chargeback prevention, its 2025 Cardholder Dispute Index shows consumers spend an average of $2,600 a year on subscriptions, and nearly half admit they’re paying for services they forgot they even had.

Chargebacks911, a global leader in dispute prevention and remediation, has announced its strategic partnership with cside, an advanced client-side Intelligence provider. Together, the companies will help their merchants reduce chargebacks, prevent fraud, shore up website vulnerabilities and comply with ever-evolving industry requirements in real time, improving merchants’ overall customer experience.

Chargebacks911, a global leader in dispute resolution and chargeback prevention, has unveiled a surprising twist in consumer payment behaviour: the better the dispute experience with a bank, the more likely customers are to file another dispute in the future.

“The UK’s Payments Vision Delivery Committee (PVDC) has left fintechs and other companies in the transaction processing industry on the edge of their seat as they recently teased that not only would their official strategy for a “world-leading payments ecosystem” be made public this autumn, but that their Payments Forward Plan would be published by the end of the year. These initiatives, set forth under the sight of the National Payment Vision, will lay the blueprint for a true overhaul of the U.K. payments ecosystem that will champion “innovation, competition and security.”

With each passing year, a new wave of young, tech-savvy consumers is entering the marketplace—bringing with them evolving expectations and behaviors. According to a new study from Chargebacks911, a global leader in dispute resolution and chargeback prevention, younger consumers are fundamentally transforming how payment disputes unfold, and merchants who don’t adapt risk more than just lost revenue.

Chargebacks911 announced Monday the official release of its 2025 Cardholder Dispute Index

As the global travel industry hits peak summer season, Chargebacks911, a global leader in dispute resolution and chargeback prevention, is urging travel providers to prepare for an alarming rise in payment disputes, fuelled by a combination of high demand and escalating service disruptions.

As millions of travellers prepare to take flight this summer, Chargebacks911, a global leader in dispute resolution and chargeback prevention, is issuing a critical warning to travel and hospitality providers: with peak travel demand comes peak travel risk.

Chargebacks911 announced Tuesday the appointment of Donald Kossmann as its new Chief Technology Officer (CTO)

Chargebacks911, a global leader in dispute resolution and chargeback prevention, is warning UK merchants that inflationary pressures, trade disruption, and weakening consumer confidence are creating the perfect conditions for a sharp rise in chargeback abuse.

Chargebacks911 announced their official partnership with Prommts to protect against chargeback fraud and misuse for enterprise

The 2024 holiday shopping season shattered records, with consumers spending $1.2 trillion online globally, according […]

A recent survey conducted by Chargebacks911, the global chargeback technology leader, revealed that on average, […]

Chargebacks911, the global chargeback technology leader, has found that 72% of merchants have experienced an […]

Chargebacks911, the global chargeback technology leader, has called on merchants across the globe to prepare […]

Chargebacks911—the world’s leading chargeback technology platform—is building on the strong momentum for diversity and inclusion […]

Research from Chargebacks911, the global chargeback technology leader, shows that unrecognised transactions are the leading […]

As eCommerce sales continue to hit record highs, merchants around the globe are seeing a […]

Leading disputes technology platform Chargebacks911 announced today the appointment of fintech heavyweight Mike Elliff as […]

Leading chargeback technology platform Chargebacks911 announced today the appointment of payments industry entrepreneur Oliver Rajic […]

Global losses to payment fraud have surged to $48 billion USD in 2023, and payment […]

Research from Chargebacks911, the leading chargeback technology platform, shows that people are increasingly using mobile […]

Chargebacks911 and Fi911, the global leader in chargeback management technology, has reaffirmed its support of […]

Global payment orchestration platform, FinMont, has announced a new partnership with leading chargeback management company Chargebacks911. The […]

Chargebacks911 and Fi911, the global leader in chargeback management technology, announced Tuesday the appointment of […]

Chargebacks911 and its sister brand Fi911, the global leader in chargeback management technology, announced the […]

Financial technology leader Worldpay from FIS® (NYSE: FIS) is extending its partnership with dispute technology […]

CellPoint Digital, the global leader in payments orchestration, today announces a new partnership with Chargebacks911, […]

Chargebacks911, the leading dispute technology specialist that powers chargeback remediation for the largest global eCommerce […]

A leader in payment orchestration, Nexio today announces that it has partnered with Chargebacks911 – the leading dispute technology […]

Leading dispute technology specialist, Chargebacks911, today announces the exciting appointment of technology management leader, Brad Dillahunty, […]