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TSAM London: Finastra Talks Operational Efficiency and Achieving Seamless Connectivity A Decade (Plus!) of Innovation: IFGS 2026 Proves the UK is Still the Beating Heart of Global Fintech Ethos Collaborates with Liberty Mutual to Deliver a Modern, Digital-First Life Insurance Experience Simply Business Launches Insurance App for Small Businesses in ChatGPT in the U.S. Germany’s Akbank AG Successfully Completes First Phase of Core Banking Migration to Mambu in Partnership With Innovance Hippo Appoints its EVP & Chief Strategy Officer Stewart Ellis to Its Board of Directors FCA Spearheads Global Action to Stop Illegal Finfluencers VWFS UK Strengthens Commercial Vehicle Offering With New Insurance Partnership Warm Weather Sparks Surge in UK Clothing, Garden and Travel Spend DBS Enhances Spark GenAI Programme to Fast Track SME AI Adoption in Support of Singapore’s AI Ambitions Paytently Adds Stablecoins via BVNK to Accelerate Global Payments Paywint Integrates Cross-Border Payments Infrastructure for Emerging Fintech Markets ACI Worldwide and Kinexys by J.P. Morgan Collaborate to Mitigate Global Real-Time Payments Fraud Serrala Launches Governed AI Agents to Accelerate the Shift to Autonomous Finance Corgi Insurance Launches Free Community Bus Routes Across San Francisco

March 9 2016

9th March 2016 – Marketforce 20:20 Customer Experience: Financial Services

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Join us in March for 20:20 Customer Experience: Financial Services, the premier customer experience conference that brings together over 150 professionals from banking, insurance, life assurance and more.

Featuring industry-leading speakers addressing challenges such as constructing a robust and rewarding multi-channel strategy, exploiting customer insights to provide a personalised experience, and engaging employees in the pursuit of great customer journeys, this event is a must-attend for everyone seeking to gain and retain customers in an evolving financial services sector.

Key reasons to attend in 2016:

  • Gain a board-level perspective from customer experience leaders
  • Explore how insight and analytics can be exploited to improve the customer journey
  • Discuss the obstacles and opportunities in building a true omnichannel service
  • Gain insights into how you can orient your operations and processes around the customer’s demands.
  • Discuss how to improve loyalty through customer feedback and engagement
  • Learn how advancing technology and new challengers will transform customer expectations
  • Take advantage of unparalleled networking opportunities with fellow professionals from across the financial services sector.
  1. TSAM London: Finastra Talks Operational Efficiency and Achieving Seamless Connectivity

    Event Videos 2026

     Read more
  2. A Decade (Plus!) of Innovation: IFGS 2026 Proves the UK is Still the Beating Heart of Global Fintech

    Thought Leadership

     Read more
  3. Ethos Collaborates with Liberty Mutual to Deliver a Modern, Digital-First Life Insurance Experience

    Insurtech

     Read more
  4. Simply Business Launches Insurance App for Small Businesses in ChatGPT in the U.S.

    Insurtech

     Read more
  5. Germany’s Akbank AG Successfully Completes First Phase of Core Banking Migration to Mambu in Partnership With Innovance

    Fintech

     Read more
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