" class="no-js "lang="en-US"> 9th March 2016 - Marketforce 20:20 Customer Experience: Financial Services - Fintech Finance
Wednesday, March 22, 2023
City Week 2023

9th March 2016 – Marketforce 20:20 Customer Experience: Financial Services

Join us in March for 20:20 Customer Experience: Financial Services, the premier customer experience conference that brings together over 150 professionals from banking, insurance, life assurance and more.

Featuring industry-leading speakers addressing challenges such as constructing a robust and rewarding multi-channel strategy, exploiting customer insights to provide a personalised experience, and engaging employees in the pursuit of great customer journeys, this event is a must-attend for everyone seeking to gain and retain customers in an evolving financial services sector.

Key reasons to attend in 2016:

  • Gain a board-level perspective from customer experience leaders
  • Explore how insight and analytics can be exploited to improve the customer journey
  • Discuss the obstacles and opportunities in building a true omnichannel service
  • Gain insights into how you can orient your operations and processes around the customer’s demands.
  • Discuss how to improve loyalty through customer feedback and engagement
  • Learn how advancing technology and new challengers will transform customer expectations
  • Take advantage of unparalleled networking opportunities with fellow professionals from across the financial services sector.
  1. SavvyMoney Celebrates Signing of 1000th Financial Institution Amid Rapid Growth Read more
  2. Nene Capital Successfully Concludes First Acquisition of 2023 Read more
  3. P4 Healthtech Startup AERA Health Raises €4m in Pre-seed Round and Launches Read more
  4. Acquired.com Partners With Multipay as Its Official Hardware Provider for Card Terminals Read more
  5. AIB Selects Novidea’s Insurance Platform to Support Its Lloyd’s Coverholder Growth Strategy for the Caribbean Read more