" class="no-js "lang="en-US"> 25th - 26th October 2016: Customer Experience Conference, Financial Services - Fintech Finance
Sunday, April 02, 2023
Tradetech Europe

25th – 26th October 2016: Customer Experience Conference, Financial Services

Increase customer acquisition, loyalty and engagement through the development of an omnichannel frictionless customer experience journey enabled by innovative technology


  • The Future of Customer Experience: Track the trends shaping customer’s interactions and behaviours and the importance of a coherent customer experience strategy to your business
  • Building a Customer Experience Strategy: Build the business case for an industry leading customer experience strategy that delivers frictionless interactions across multiple channels
  • Customer Experience Excellence: Identify key moments in the customer journey, concepts of co-creation and collaboration with tech partners to deliver exceptional customer experience
  • Customer-Centric Product Design: Use an iterative approach to product design that offers choice, flexibility and seamless channel interaction to facilitate deeper product engagement
  • Customer Experience Tech Use Cases: Access proven, transformative customer experience enabling technologies to automate and digitalise your customer experience journeys


  1. New R&D Tax Credit Could Leave Lots to Be Desired for Struggling UK SME’s Read more
  2. Leading Insurance Franchisor Reaches $1 Billion Milestone, Earns Industry Accolades Read more
  3. RISE Announces Winners of $1.5 Million Flood Insurance of the Future Challenge Read more
  4. Newgen Partners with Mambu to Streamline End-to-end Lending Processes Read more
  5. BayPort Credit Union Wins Two CUNA Diamond Awards for Creative Excellence in Marketing Read more