10th -11th May 2017: EBF CAR Banking ‘Digital Transformation’

The European Banking Forum team are thrilled to share with you our new look event for 2017. Digital Transformation in Retail Banking will offer a senior-level audience a two-day event in which to hear from the leaders in the industry on digitalization and disruption, customer centricity, customer analytics and big data, the “platformification” of banking and the oncoming PSD2 regulation.

We look forward to welcoming you to Amsterdam in May.

The Agenda
We are dedicated to hosting an engaging two-day forum with case-study led presentations from senior-level industry professionals alongside interactive Round Tables and a Panel discussion focusing on customer centricity strategies. Furthermore, we will have dedicated workshops hosted by leading suppliers alongside 1:1 business meetings to ensure you get the most added value from this forum.

Who Should Attend
This unique banking event enables senior executives from technology, business development and operations at leading retail banks to evaluate and discuss solutions that will help increase customer acquisition and retention and improve operational efficiency.

Why should you sponsor this event?
EBF Customer Acquisition & Retention 2016 is an opportunity to be involved in an intensive series of pre-arranged meetings with leading banking executives. Attendance at past European Banking forums has already shown itself to have immense benefits, where suppliers have developed new business opportunities, formed new relationships and undertaken major joint collabora

Discussing the disruptors – Fintech: Friend or Foe
For several years now there have been a growing number of financial technology companies joining the industry and they have now fully established themselves as key players in the financial services industry. Fintech companies are pushing forward with more customer centric strategies and technologies but are arguably lacking the size and trust that traditional banks have.

PSD2 uncovered: what does it mean for you?
There is a lot of interest in the upcoming PSD2 regulations with many key figures fearing this could be a huge disruption to traditional retail banks. If you do not adapt, and adapt fast, you will surely fall behind and find it near impossible to catch back up.

Focusing on your internal transformation: engaging from the top down
A key trend for traditional Tier 1 banks moving into 2017 and beyond is a focus on internal transformation, with a focus on engaging a top down approach to alignment and buy-in to digital transformation. The vision for customer engagement and digital transformation has largely been decided and now is time for a real push for implementation. For traditional banks to fully streamline their digital offering for customers, internal changes are needed.