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Perpetual KYB: Why Automation Needs Perpetually Authoritative Sources
The first wave of KYB automation solved an obvious problem. Manual business verification did not […]
FCA further bolsters its leadership team as it expands its headcount
The Financial Conduct Authority (FCA) has appointed six directors as it expands its headcount to […]
Revolut reports a 215% increase in silver swipers - Over 55s flock to financial super app
As the pivot to financial apps accelerated during the pandemic, the number of over 55s […]
Pandemic leaves younger generations as likely to have banking app as social media app but all must benefit from digital revolution
New Mastercard research finds Gen Z and millennials are now as likely to have a […]
Only a quarter found switching pension providers easy - this is the most difficult essential service to switch from
New research from leading online pension provider, PensionBee, finds that difficult processes deter pension savers from switching, […]
ResQ Become the World’s First Contact Centre to Achieve Full Ofcom Compliance
Following the launch of their ‘Why Not Zero’ campaign in March, ResQ, a leading UK […]
The End of the Call Centre?
ResQ hail Ofcom Clampdown as ‘Gamechanger’ It’s a decision that some say could destroy the […]
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