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Why So Many Fintech AI Projects Are Failing (And How to Fix Them)
When tech founder and investor Draven McConville implemented GitHub Copilot at his work management platform […]
NewVoiceMedia's Cloudfest London Attracts Top Thought Leaders
NewVoiceMedia is hosting its second CloudFest London event on 20 September at Grange St. Paul’s Hotel, bringing together a powerhouse line-up […]
NewVoiceMedia Recognised as one of Britain’s Fastest Growing Tech Firms by the Sunday Times
NewVoiceMedia has been recognised in the Sunday Times Hiscox Tech Track 100, reflecting its rapid international expansion and […]
Research finds Businesses are Failing to keep up with Customer Expectations
New research from NewVoiceMedia reveals that many UK businesses lack the contact centre capabilities to meet customer […]
Benefit Management Solutions Employs NewVoiceMedia
Benefits administration outsourcing company implements ContactWorld to enhance customer service and contact centre efficiency NewVoiceMedia today […]
NewVoiceMedia Appoints President and Chief Operating Officer
NewVoiceMedia has appointed Dennis Fois as President and Chief Operating Officer to strengthen its executive team. […]
NewVoiceMedia are a Finalist for Best Customer Service Product in 2017 SaaS Awards
NewVoiceMedia today announced that its ContactWorld platform is a finalist in the 2017 SaaS Awards Programme […]
NewVoiceMedia Unveils Speech Analytics Solution
NewVoiceMedia announced its Summer ’17 release today which includes a new, powerful integrated speech analytics solution […]
NewVoiceMedia Wins 2017 Best in Biz Award for Enterprise Product of the Year
NewVoiceMedia announced that its ContactWorld solution has been named an Enterprise Product of the Year in […]
NewVoiceMedia Wins TMC’s 2017 Communications Solutions Products of the Year Award
ContactWorld solution recognised for exceptional innovation NewVoiceMedia today announced that its premier solution, ContactWorld, has received […]
NewVoiceMedia Named by Forbes as one of World’s Top 100 Cloud Companies
NewVoiceMedia has for the second consecutive year been named in the Forbes 2017 Cloud 100, the definitive list […]
NewVoiceMedia Partners with Verint
NewVoiceMedia has announced a partnership with Verint® Systems Inc.. As a new reseller, NewVoiceMedia will sell and support Verint […]
NewVoiceMedia Recognised Among Companies to Inspire Britain 2017
NewVoiceMedia has ranked among the London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ for the […]
FCR Media to Transform Sales and Service Performance with NewVoiceMedia
NewVoiceMedia today announced that FCR Media Belgium NV has chosen its ContactWorld platform to enhance its […]
Selectra Selects NewVoiceMedia as its Preferred Contact Centre Partner
Firm replaces telephony infrastructure from Talkdesk with ContactWorld to enhance customer experience throughout Europe NewVoiceMedia today […]
NewVoiceMedia’s ContactWorld Named Best Contact Centre Solution
NewVoiceMedia has won the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards for its […]
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