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ING’s AI Roadmap: Platform, People, and Agentic AI
Marco Li Mandri sets out ING’s three-part AI plan for the next two to three […]
NewVoiceMedia wins Appealie SaaS Customer Success Award
NewVoiceMedia has won an Appealie SaaS Customer Success Award. The Appealie awards recognise public and private […]
NewVoiceMedia appoints Dennis Fois as new CEO
NewVoiceMedia announced that its Board of Directors have appointed Dennis Fois as the company’s new Chief […]
Research finds UK Sales Reps lose six weeks a year to Admin Tasks
Lack of automation capabilities syphon significant time, decreasing the value of CRM software investments New […]
NewVoiceMedia wins Frost & Sullivan Excellence Award
NewVoiceMedia has won a Frost & Sullivan Excellence Award in the Cloud Contact Centre Services Growth […]
Esker moves to the Cloud to Transform Customer Service Experience
NewVoiceMedia today announced that Esker has transformed its customer service experience and improved operational efficiencies […]
NewVoiceMedia Strengthens Leadership Team with Appointment of SVP Customer Success
NewVoiceMedia has appointed Chris Haggis as senior vice president of customer success to strengthen its customer […]
NewVoiceMedia named Finalist in SalesTech Awards
NewVoiceMedia has been named a finalist in the 2017 SalesTech Awards. The SalesTech Awards honour companies […]
NewVoiceMedia Wins 2017 Tech Culture Award for Second Consecutive Year
NewVoiceMedia has won a Tech Culture Award for the second consecutive year. Established by global, integrated […]
Spotzer to Transform Service Experience for Global Customer Base with NewVoiceMedia
NewVoiceMedia is helping Spotzer enhance itscontact centre operations and global customer service experience with its ContactWorld platform. Spotzer is a white-label […]
NewVoiceMedia positioned as a Leader in Gartner Magic Quadrant for Contact Centre as a Service
Company placed in Leaders Quadrant for its completeness of vision and ability to execute NewVoiceMedia has […]
NewVoiceMedia Wins AI Global Excellence Award for Inside Sales Technology
NewVoiceMedia has won a 2017 AI Global Excellence Award in the Best Sales Software category. The […]
NewVoiceMedia Reports another year of Rapid Expansion
NewVoiceMedia is outperforming the rapidly expanding cloud contact centre market twofold, reporting a revenue compound annual […]
NewVoiceMedia Recognised Among top 100 most Promising SaaS Companies in Europe
Company named in ‘Accel EuroScape’ based on market attractiveness, level of technology differentiation, strength of […]
NewVoiceMedia Showcases Useful Innovation at CloudFest London
NewVoiceMedia unveiled its latest product enhancements at CloudFest London yesterday, as part of a showcase of […]
NewVoiceMedia named Most Advanced Call Centre Solutions Provider in 2017 Technology Awards
NewVoiceMedia has been named Most Advanced Call Centre Solutions Provider in the TMT News 2017 Technology Awards. […]
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