Breaking News
Sort by:
Top Post
ComplyAdvantage Fintea Chats: Lucy Heavens on Compliance, Technology and the Future
At the ComplyAdvantage Fintea Chats, Lucy Heavens, founder of Heavens Sent GTM Services, gives refreshingly […]
Barclays Harnesses GenAI to Deliver World-Class Customer Service
Barclays US Consumer Bank is leveraging GenAI to create comprehensive summaries of interactions with customers across its contact centers
LexisNexis Risk Solutions Launches LexisNexis IDVerse for Insurance to Help U.S. Insurance Companies Combat AI-Driven Threats and Better Protect Their Customers
LexisNexis® IDVerse® for Insurance is now available as an AI-powered, cutting-edge document authentication and identity verification solution
Why Service Is USAA’s Real Competitive Edge in Digital Banking
Kristina Tanner from USAA talks about why good service is still the real competitive edge […]
insured.io Launches AI-Powered Virtual Agent at ITC Las Vegas
The insured.io virtual agent empowers mid-sized carriers to offer an additional customer service option
Inside Bueno’s AI-Driven Growth Strategy | Felix Hughes, Director at Bueno
Felix Hughes, the Director at Bueno, recently talked about how AI and automation are changing […]
TBC Uzbekistan Deploys AI for Enhanced Efficiency, Faster Scalable Growth
TBC Uzbekistan, the leading digital banking ecosystem in Central Asia and part of London-listed TBC […]
Glia Introduces Latest AI Innovations, Including Glia Quality AnalystGPT
Glia, the leader in customer interaction technology, has extended the powerful capabilities of its Responsible […]
81% of UK Consumers Consider Shopping With Small Businesses This Christmas
With the UK seeing a record 900,000 new start-ups in 2023, British consumers are showing […]
Have You Ever Been Tricked by AI, Thinking It's Real? | Call & Contact Centre Expo 2024
Have you ever been tricked by AI, thinking it’s real? With AI advancing at an […]
The Future of Customer Service in Banking | Zingly.ai | FF News at Money20/20 USA
Customer service varies significantly in quality. Zingly are working on a way to make it […]
EXCLUSIVE: "Changing Chatbots for The Better" - Gaurav Passi, Zingly.ai in 'The Paytech Magazine'
Chatbots have failed to disrupt customer service effectively but Zingly.ai’s Gaurav Passi says its technology […]
Capital on Tap Introduces Capital on Tap Pro
Capital on Tap has announced the launch of Pro, its new premium tier tailored specifically […]
OpenDialog Partners With Open GI to Bring Automation and Conversational AI to Insurance Brokers
AI specialists OpenDialog have partnered with OpenGI to deliver conversational AI agents to its customers, […]
Fincluded Introduces PINCARD, The Payment Account for Migrant Workers
The social fintech company Fincluded from Utrecht proudly announces the launch of PINCARD, the payment […]
Banco Sabadell Elevates Customer Experience with UserTesting’s QXscore
UserTesting, a SaaS leader in experience research and insights, has announced its collaboration with Banco […]
- Lüt Announces Strategic Partnership with Safe Harbor to Expand Access to Compliant Closed-Loop Payments for Cannabis and Specialty Merchants Read more
- Figure Partners with moomoo and Keplr to Expand Global Access to the On-chain Public Equity Network (OPEN) Read more
- OneDome Raises $25M Pre-Series C, Bringing Total Funding to $40M Read more
- intelliflo and Söderberg & Partners Form Strategic Partnership to Drive Adviser Efficiency Read more
- Axiology Secures €5 Million Seed Funding to Accelerate the Modernisation of Europe’s Capital Markets Read more
